Concrete Leveling - Fixing a Sunken Patio-and the Water Problem It Was Creating-Dawn W's Story in Oshkosh, WI

Fixing a Sunken Patio—and the Water Problem It Was Creating—in Oshkosh, WI

For Dawn, the biggest problem with her back patio wasn't the cracks or even how uneven it looked. It was what happened every time it rained.

After 13 years in her Oshkosh home, sections of the concrete patio had settled enough that water would collect in the low spots instead of draining away. That standing water wasn't just annoying—it was also making its way into the basement.

Dawn knew she wanted to get the concrete fixed, but she also wanted to understand her options before making a decision.

That's where Peter came in.

During the initial inspection, he walked the property with Dawn, showed her what was causing the problem, and explained the different ways it could be repaired along with the different price options.

"He walked through everything and showed us the different options. He wasn't pushy at all."

Once Dawn decided to move forward, our concrete crew took it from there.

The settled patio was carefully lifted and leveled to correct the low areas and improve how water drains around the home. The numerous cracks and joints were also sealed with NexusPro®, which helps keep water from getting beneath the concrete where it can wash out soil and contribute to additional settlement.

And they did all of it on an extremely hot Wisconsin day.

"They showed up early, were really polite and worked in that heat without complaining. They did a great job and cleaned everything up when they were done."

The biggest difference showed up the next time it rained.

No more water pooling on the patio.

That's the kind of result we like to see. The concrete looks better, but more importantly, the underlying drainage issue that was contributing to water getting into Dawn's basement has been addressed.

We're grateful Dawn trusted Sure-Dry with her home.

We've been helping Wisconsin homeowners solve problems like this for more than 32 years, and more than 42,000 homeowners have trusted our team along the way. We know Wisconsin homes, Wisconsin weather, and what years of rain, snow and freeze-thaw cycles can do to concrete.

We've been here. We're staying here. And when you need us, we'll be here.