FAQs

Basement Waterproofing FAQ

Basement Waterproofing

Will repairing cracks in my foundation also waterproof it?

No. These are two separate issues and need to be addressed with different solutions.

I have water coming in through my window during storms. Can you fix that?

There are ways to fix this. You need to determine what the issue is. If the issue is with the window itself, it will need to be repaired or replaced. If the issue is with the window well, landscaping, or gutters, that issue will need addressed. That is why it is important to consult a professional.

What types of solutions do you recommend for sealing my basement?

What we hear from homeowners is that they want a long-term warranty and peace of mind the issues will not happen again. That is why the best solution is an interior drainage system.

To waterproof my foundation, do I need to seal my floors in addition to my walls?

No. However, that is why it is best to consult with a waterproofing professional so that they can design the best solution for you based on the issues you are facing in your home.

Once my basement is waterproofed, can I finish it?

Yes. Again it is important to work with a professional so that you get a solution with a long-term warranty and a company that gives you the peace of mind that they will do the work right and stand behind it.

How much does it cost to waterproof my basement?

There is no one size fits all approach. The solution to waterproof your basement needs to be designed specifically to address your issues and to accomplish your goals.

Basement Waterproofing & Drainage

What is condensation and why is it happening in my basement?

Basement condensation occurs when warm, moist air comes in contact with your cool basement walls and floor. Since the basement is below grade, it is cooler than the outside air temperature in the warmer months of the year. Warm outside air is drawn into the basement like a vacuum and when it comes into contact with the cool basement air, that is when condensation occurs.

Is the SaniDry System portable if I ever choose to move?

Yes, you can take it with you. It is also very light weight.

What is this white chalky substance flaking off my basement walls?

Efflorescence — it is a mineral deposit left behind after water or moisture was present.

My home was waterproofed by the builder just a few years ago. Why do I have a wet basement?

New construction waterproofing is often completed with no or a minimal warranty. There are different ways in which it can be waterproofed, but the most common way is through a spray on sealant on the walls, which can be damaged when the soil is backfilled around the house and/or can crack when the house moves or shifts. Also, exterior drain tile is commonly installed. Since the tile is sitting in the dirt, it can often become silted closed or damaged during the backfill process.

I want to finish my basement. Is there a way to guarantee a dry basement all the time?

Sure-Dry provides solutions with long-term warranties. Considerations include the type of waterproofing system you install and the type of sump pump system you install. There are different options that offer different levels of protection.

What steps should I take to best prepare my basement for flooding?

If you think your basement is going to flood, you should remove any finished materials that you believe the water will come in contact with. Also, make sure nothing is on the floor.

Interior Waterproofing Systems

How can I tell if my basement is wet from an interior or exterior issue?

This takes a professional to come in and do an inspection to determine an issue. Most wet basements are caused by exterior issues.

What are the types of interior waterproofing solutions you use?

Depending on the severity of the problem, there a few systems available to solve a leaking basement. Sump pump systems, hydraway systems, or edge drains are all systems used to fix water in a basement.

Can you seal a basement from the inside?

Yes. You can even use a sealant but often the moisture is still coming in through the concrete walls and floors, which will eventually break the seal of the sealant material and water will get through again. It is better to fix the problem by installing a drainage system.

What's the difference between interior drainage systems?

There are many different types. The main thing is where they are installed. If installed next to or below the footing, the drainage system is in the dirt/mud and is more susceptible to clogging. If installed on top of the footing, the system is out of the dirt and mud and will not clog.

Is it better to waterproof a basement from the inside or outside?

It depends on what is causing the leak in your basement, there are both interior and exterior solutions. Basement drain systems will help prevent flooding and mold while basement wall options allow you to further protect your space.

Is there a warranty for the interior waterproofing system I choose?

Yes. It depends on the company and product what the warranty is. At the end of the day, the warranty is only as good as the company that stands behind it.

What kind of basement wall sealer do you use?

We don't use a "brush on" water sealer to stop water intrusion. Our system of waterproofing includes installation of a WaterGuard® interior drainage system and a TripleSafe™ Sump Pump system. If you want to restrict moisture and water vapors from entering your basement and add a layer of basement sealer to protect from mold at the same time, we install our CleanSpace® Basement Wall Vapor Barrier.

What causes cracks in foundation walls?

Cracks form in foundation walls for three main reasons: shrinkage cracks from curing concrete, cracks from foundation settlement, and cracks caused by expansive soils. Foundation wall cracks vary in severity from a simple cosmetic issue to a major structural problem with your home. However, even serious foundation problems, when addressed early on, can be quickly and permanently fixed.

Are there exterior options for waterproofing my basement walls?

Exterior systems sound just like what they are — systems placed on the outside of your home in the hopes of diverting groundwater, rain, and snowmelt away from your foundation. While great in theory, exterior systems definitely have their flaws. The most obvious problem with these types of solutions is that they require the outside of your home's foundation to be accessible. This means bringing in heavy equipment to excavate space all around the affected area so that crews can access your foundation.

Are there interior options for basement waterproofing?

Yes, there are interior solutions, including a drainage and sump pump system placed on the inside of your home to channel water up and out before it has a chance to accumulate. Sometimes called a French drain, these systems are installed below your basement's concrete slab floor around the perimeter of the home. These drains rest against the inside of the foundation wall, collect any water that seeps in, and direct it to a sump pump pit where the water is then pumped up, out, and away from your home.

What does it cost to waterproof my basement walls?

There are a lot of variables to consider when estimating a job. The good thing is that Sure-Dry offers a free inspection that culminates in a same-day quote with one of our basement waterproofing experts.

Is there a warranty for the repairs made to waterproof my basement walls?

At Sure-Dry, we pride ourselves on providing permanent solutions, and stand behind our work with industry-leading, fully transferable warranties and guarantees. Most of our foundation repair, basement waterproofing, and crawl space repair work is backed by a 25-year warranty.

Sump Pump Installation & Replacement

What kind of sump pump do you install?
  • TripleSafe™ Sump Pump System
  • SuperSump® Premier Pump System
  • SmartSump® Crawl Space Sump Pump System
What are the TripleSafe™ sump pump system features?

Our most reliable basement sump pump system, the TripleSafe™ Sump Pump System, provides three levels of protection for your basement and your peace of mind.

For normal functioning, the TripleSafe has a powerful, cast-iron Zoeller® ⅓ horsepower sump pump set at the lowest level. For heavy volumes of water, or in case of primary pump failure, a second, more powerful Zoeller ½ hp pump is placed slightly above the primary pump.

Do you have a more economical sump pump option?

For an effective and more economical solution, our SuperSump® Premier Pump System can help keep your basement dry. The SuperSump includes a powerful Zoeller ⅓ horsepower cast-iron sump pump, capable of pumping 2,220 gallons of water per hour out of your basement.

What does it cost to install a sump pump?

Give us a call at 1-844-252-7767 and we'll contact you directly to schedule a free inspection and estime to determine the best solution for your home.

How is a sump pump installed?

With specialized equipment by an experienced technician. Choosing the best sump pump for your needs is just as important as making sure it is installed properly.

Are there any local rebates for installing a sump pump?

No, there are not any local rebates. We offer free sump pump inspections to homeowners in our service area.

What kind of maintenance is required for a sump pump?

Regular flood testing to determine all functions are operational is important to the pump. It's a mechanical device, and without regular testing you won't know if it's functional unless you have some sort of alarm system to notify you. The service tech will clean out discharge lines to remove mud and debris and make sure the line is clear.

Sump Pump & French Drain Systems

What is a French drain system?

A French drain is a trench filled with a perforated pipe and gravel that allows water to drain naturally from your yard.

What is a sump pump?

A sump pump is a pump used to remove water that has accumulated in a water-collecting sump basin, commonly found in the basements of homes.

Does a sump pump need to be installed with a French drain?

Not necessarily. Our experts can provide the best option(s) for your specific needs.

What's the cost of installing a sump pump and French drain system?

Cost depends on many factors. Give us a call today to schedule a free on-site, no-obligation estimate.

What's the installation process for a sump pump and a French drain?

Installation is dependent on a multitude of factors. Our experts can provide the best option(s) for your specific needs.

What's the maintenance like for a sump pump and French drain system?

Maintenance depends on things such as extent of the work done. Our experts can provide the best option(s) for your specific needs.

Basement Flooding Repair

What are common basement waterproofing issues?

Flooded basements can come from many different areas. The solution to your flooded basement depends entirely on what's causing the flood in the first place. Some of the most common sources of basement water damage include leaky basement walls, ineffective basement drains, foundation wall cracks, leaky egress windows, and faulty or damaged basement sump pumps.

What kinds of damage should I look out for after my basement flooded?

Aside from structural damage or damage to electric appliances, the number one danger is mold. Black mold is particularly dangerous because of its severe health risks, including breathing problems, fatigue, and depression.

What kinds of flooded basement repairs do you specialize in?

With over 29 years in business, it sounds cliché to say that we've seen it all. We specialize in all basement and foundation solutions to meet nearly any problem we encounter. And, since we offer a free inspection and same-day quote of what Sure-Dry can do to stop mold before it starts, you have everything to gain.

How long should I wait after repairs are completed to replace my basement carpet?

Allow 2 to 3 weeks for the concrete to properly cure before you move forward with laying carpet. We provide our customers with a comprehensive leave-behind pamphlet that addresses this and other questions.

Is there a warranty for the repairs completed to fix my leaky basement?

At Sure-Dry, we pride ourselves on providing permanent solutions, and stand behind our work with industry-leading, fully transferable warranties and guarantees. Most of our foundation repair, basement waterproofing, and crawl space repair work is backed by a 25-year warranty. Our concrete repair work is guaranteed for 5 years, and egress windows for 10.

What kind of maintenance is required to make sure repairs are still functioning properly?

Regular maintenance of your system can greatly reduce the need for service calls, ensure your system performs efficiently, and increase the life of the repair. The Sure-Dry Care Club and Sure-Dry Iron Club offer an annual maintenance program that includes 5% off future services and priority scheduling. Every annual maintenance includes a full inspection and complimentary basement protection evaluation.

Wet Basement Repair

Why should I invest in a basement waterproofing system?

Recurring leaks in your basement walls, floors, or ceiling are a hassle to clean up and create a damp environment that serves as a breeding ground for mold and wood rot. Mold growth can seriously damage your basement walls, your possessions, and even your indoor air quality. Not to mention, a home with a wet basement becomes much more difficult to sell. In fact, a wet basement is one of the most serious "red flags" that deters buyers and lowers your home's value.

My basement smells mildewy. Could this be a sign of water?

More than likely, it's a sign of mold. Mold can grow anywhere where there's air, moisture, and organic material to feed. It's particularly likely to flourish in damp, humid areas of the home. It's no surprise that basement mold is a common problem for homeowners.

What kind of wet basement repairs do you specialize in?

With over 29 years in the business, we have seen it all and we have fixed it all. Our patented system includes a non-clogging WaterGuard® interior drainage system, our TripleSafe™ Sump Pump System plus, a layer of basement sealer to protect from mold at the same time with our CleanSpace® Basement Wall Vapor Barrier to eliminate the worry of a wet basement.

I have cracks in my basement concrete floor. Could water seep in through these?

Water can enter your home wherever there is an opening in the foundation. This includes cracks in the walls and floors, as well as openings around pipe conduits. Cracks in the basement walls and floors signal potentially serious damage to your foundation and can lead to additional issues.

My basement windows let in water if it rains. Is there a way to fix this?

We fix leaking basement windows with the WellDuct® Basement Window System to redirect flooding to a perimeter drain or drywell.

Is your team knowledgeable about local building codes?

Yes, we pull any permits and observe all codes in the areas where we perform the work.

Foundation Repair FAQ

Wall Repair Systems

I have some cracks in my foundation and a few in my basement, how do I tell if they are serious?

It's hard to say if cracks in your foundation and basement are serious without a thorough inspection, but there are some tell-tale signs that a crack is reaching the serious stage. First, if there is any moisture or water leakage coming through, that is serious. If the cracks are larger than surface hairline cracks, often seen on poured-in-place concrete walls as they cure, there's likely a problem developing that will become serious, if it isn't already. If the cracks continue to grow over time, that's a sign the issue is becoming more serious.

I have cracks in the drywall on some of my interior walls. What caused this?

Drywall cracks on interior walls are not uncommon as your house settles in its foundation. Cracks that are thin and straight, especially on a seam, could be the result of a lack of drywall mud underneath, allowing the tape to lift. Cracks that have discoloration are likely due to a water leak. Diagonal, large, or jagged cracks likely indicate a foundation problem or other structural issues.

What is a wall anchor and how are they installed?

Wall anchors are one of the most proven and widely used methods of repairing basement walls damaged due to foundation issues. Not to be confused with drywall anchors, wall anchors are two metal plates, one placed in packed soil in your yard, the other placed against your basement wall, joined by a steel rod that can be rotated to bring the anchors together, restoring bowing, leaning, and cracked basement walls to a straight vertical position.

What is a push pier and how is it installed?

A push pier is a foundation bracket placed along the footing of a building foundation to prevent sinking. Push piers are installed after the ground around the building foundation has been excavated and are anchored deep into stable soil to better support the building. A series of push piers are often used to help distribute the weight of a building onto the stable soil that anchors them.

What type of warranty is offered on the work performed? Does the warranty transfer to the new owner if I sell my home?

Sure-Dry offers industry-leading, fully transferable warranties and guarantees. Almost all of our foundation repair, basement waterproofing, and crawl space work is covered by a 25-year warranty. The warranty is attached to the property, so not only does the warranty transfer to the new owner if you sell your home, it will also transfer to any future owners that buy your home!

What steps should I take to best prepare my basement for finishing?

Before making an investment in finishing your basement, there are a number of steps you should take. First, make sure there are no moisture issues, including leaks, pooling water, or condensation or dampness gathering on walls or other surfaces. Second, make sure all of the basement walls are plumb (straight vertical) and the floor is perfectly flat. If either of these things are off, that could indicate deeper structural issues that need to be remedied.

How much can a basement wall repair cost?

Although the cost for basement wall repair will vary, you can rest assured that you will get the best value for your investment. Our representatives are trained on how to design a basement wall repair that will give you successful results and is custom-tailored and cost-effective for your exact needs.

How do you repair basement walls that are crumbling?

Repairing basement walls that are crumbling requires a thorough inspection into the causes of the crumbling before the wall can be repaired, starting with an assessment of moisture and its impact on the soil surrounding the area of the basement wall that is crumbling. After a thorough inspection, there are a number of methods to repair a basement wall, including wall anchors, braces, or carbon straps, to name the most common repairs.

How does the PowerBrace system work?

The PowerBrace Wall System reinforces foundational walls by pushing back against the external hydrostatic pressure that is causing a basement wall to buckle, bow, and crack. Steel I-beams securely stabilize the wall to prevent shifting soil from impacting the foundation. When soil begins from excess moisture, the PowerBrace's sturdy brackets keep everything in place. Over time, the long, straight I-beams can be gradually adjusted to repair wall damage.

What kind of basement foundation wall issues work best for this I-beam support solution?

An I-beam support solution is especially useful when property lines or outside obstructions — like buildings, sidewalks or tree roots — prevent the use of a wall anchor solution for basement foundation wall issues. An I-beam support solution is used for foundation walls that are bowing, cracking, or buckling or when they are leaning in, usually forward near the top or inward near the bottom.

How is the PowerBrace system installed?

Installing the PowerBrace Wall System is fairly straightforward. Before beginning, Sure-Dry's foundation experts determine the proper height and number of braces necessary for your walls to stabilize and the strength of floor joists near your home's mudsill. Then, each brace gets attached to a special bracket bolted near the floor joist in the basement ceiling, where it can be adjusted and tightened. Finally, running the full length of the wall, the Powerbrace is bolted to the floor for consistent vertical straightening from top to bottom.

What kind of maintenance is needed once the PowerBrace system is installed?

Made of galvanized steel with a rust-resistant zinc coating, PowerBrace I-beams need almost no maintenance once installed, beyond work required to further straighten and repair bowing, cracking, and buckling walls. They can be tightened or loosened from special brackets attached near the floor joist above the basement wall. The PowerBrace system is an extremely durable, maintenance-free, and long-term solution.

Can I finish my basement if I-beam supports are installed?

Properly installed, I-beam supports disrupt little space and are easily worked around when finishing your basement. While not as flush to the wall as wall anchor systems or carbon fiber strap systems, there's no need to leave open access to the I-beam supports. They can be painted over, boxed in, or framed around. Your basement can be finished in whatever way you wish after the I-beams are installed.

What are the benefits of the PowerBrace system?

The PowerBrace system is a long-term solution to repairing bowing or buckling basement walls when access to outside yard space is limited. It is easy to install, can be covered up when finishing your basement, and it is very effective and durable long-term solution. It's an essential tool in repairing foundation damage that could lead to worse structural problems or unhealthy conditions from water or pest infestation getting into your basement from wall cracks.

What are carbon fiber wall straps?

Carbon fiber wall straps are an advanced foundation repair system. They usually look like a dark fabric made of woven carbon filaments. The material is very lightweight, flexible, and much stronger than steel when applied properly with a binding polymer like a structural epoxy. Using epoxy as a base, carbon fiber straps are attached to your foundation. They have high stiffness and won't bend under pressure or extreme temperatures.

What kinds of foundation problems work well for carbon fiber basement repair?

Carbon fiber straps are used to fix foundation problems like bowing, buckling and cracking basement walls. "Stair step" patterned and horizontal cracks along your foundation wall, or an inverse lean, are indicators that you need structural support. More widespread, long-term problems, like severe cracks or extreme bowing over 2 inches, may require a different approach.

How does foundation repair using carbon fiber straps work?

Before installing carbon fiber straps to repair a foundation, you must first grind the surface of the wall where the straps will go, creating a smooth, debris-free surface. After this, a base glue-like structural epoxy adhesive is applied and given time to set. Once set, the carbon fiber straps are applied, bonding to the epoxy, and another layer of epoxy is applied on top. Carbon fiber straps can be applied by themselves in certain situations or anchored at the top and bottom to help straighten foundation walls.

Is there any maintenance once carbon fiber foundation wall repairs are complete?

After carbon fiber foundation wall repairs are complete, they require very little, to no maintenance. If applied effectively, they work with no signs of wear or tear.

Can I finish my basement if carbon fiber repairs have been completed?

A strong benefit to carbon fiber repairs is they are essentially a permanent solution and extremely unobtrusive to any work you might do when finishing your basement. You're freer to make any kind of adjustments or work on your basement while the straps are in-use. You could even paint directly over them or cover them up with walls.

How long does foundation repair using carbon fiber take to complete?

Foundation repairs using carbon fiber usually take around a day. The process itself isn't complex; but preparing the wall by grounding it down for a smooth, debris-free surface takes some time and letting the structural epoxy resin set properly takes a little while to set, before the straps can be installed.

Foundation Crack Repair

I have vertical cracks in my foundation wall. What causes this?

Vertical wall cracks in a poured foundation wall often aren't as serious as horizontal ones. Hairline vertical cracks are not uncommon as concrete walls cure. Simply sealing these cracks and protecting from future damages should be enough. If the cracks grow over time and our wider at the top than the bottom, more serious issues might be at play, including a sinking or sagging foundation creating vertical pressure on the wall and threatening your home's structural integrity. To be safe, you should always have foundation wall cracks inspected by a professional.

If there are vertical cracks in a block wall foundation they should always be looked at by a professional because block walls will not get shrinkage cracks. This could be a sign of a more serious foundation issue.

I have horizontal cracks in my foundation wall. What causes this?

Horizontal cracks are a greater sign of bowed walls or structural foundation problems than their vertical counterparts. Hydrostatic pressure from expanding soil due to moisture changes can exert tremendous lateral pressure, causing horizontal cracks to form in basement walls. Left unattended, these horizontal cracks tend to grow with time creating more serious issues, potentially a full wall collapse.

What types of foundation cracks should I be worried about?

Any cracks in the foundation not caused by concrete curing — normally surface, hairline cracks — are foundation cracks to worry about. Vertical and diagonal cracks in poured concrete walls near corners are usually caused by lateral pressure, while a sinking foundation can cause vertical or diagonal cracks anywhere. Both are foundation cracks to worry about. Horizontal cracks and stair-step cracks in masonry foundations are two other types of cracks to be most worried about. Also, any crack that is larger than 1/8" or that is letting water into your basement is a foundation crack to worry about.

I think there's water coming through the foundation crack. What should I do?

If there's water coming through a foundation crack, the first thing to do is to make sure it's draining properly into a floor drain and that the water is cleaned up quickly. Water in your basement can lead to odor and mold problems. Next, check for any drainage issues outside the house to make sure water is running away from your foundation. Finally, get a foundation expert to throughly inspect the cause of the water coming through your foundation crack to protect against it happening in the future and to repair any structural issues that have been caused.

There's a crack where the foundation meets the basement floor. What are my options?

When you have a crack in your foundation where it meets the basement floor, there are a number of options based on what type of crack it is. If the crack is a hairline, surface crack indicative of concrete curing, particularly in newer homes, it probably doesn't require immediate attention. If the crack is larger than 1/8 inch then it should be sealed with caulking to prevent basement leakage. If the crack appears to be caused by the basement floor heaving upward, that could indicate the start of more serious structural issues from soil expansion and requires a thorough inspection from an expert.

What are common fixes for foundation cracks?

Common fixes for foundation cracks vary widely based on the unique circumstances of the building and its foundation. Smaller cracks not caused by deeper structural issues — such as wet clay, hydrostatic pressure or frost heaving — are commonly repaired with caulks or epoxies that seal the foundation crack. When soil expansion or settling is going to put continuous and growing pressure on the foundaction cracks, then more advanced fixes are common — wall anchors, wall braces, or carbon fiber straps, for instance.

How much does it cost to repair cracks in my foundation?

Although the cost for foundation repair will vary, you can rest assured that you will get the best value for your investment. All of our representatives are trained on how to design a foundation repair system that will give you successful results with a system that is custom tailored and cost effective for your exact needs.

Leaning Chimney Repair

Why is my chimney pulling away from my house?

Your chimney may be pulling away for a variety of reasons. The first, and most prominent of which, is your foundation being built upon unstable soil. Moisture (like rainwater) seeping into the ground causes soil to expand, putting pressure on the foundation above, which ends in the chimney drifting as a result. If your home is built on unattached footing to the chimney, it'll move independently, which gives a higher chance for leaning to occur.

Why is my chimney leaning into my roof?

Similar causes for pulling away may also be applicable to leaning in, depending on how the foundation settles and soil expands. However, weak, undersized, or deteriorated footing are more commonly associated with leaning in, as the chimney weight puts pressure on a foundation not suited to support it. This may also be associated with serious structural problems, which requires a contractor or masonry professional to address and a more thorough replacement process.

How is an unstable chimney repaired?

There's many ways to repair an unstable chimney, but specific methods often include helical piers and hydraulic jacks. Helical piers, often compared to steel screws, are driven into the ground to reach load-bearing soil. This adjusts the foundation from unstable to stable ground. Hydraulic jacks are then used to lift a chimney back into its proper place. Brackets can be added afterwards for an extra layer of support.

My chimney is leaning. Do I need to have it rebuilt?

If the problem isn't widespread and is simply foundational, it can typically be repaired without the necessity of rebuilding. However, if the chimney moves a significant amount, contractors may suggest a complete rebuilding. This is to prevent gas leakage and potential fire hazards associated with cracks in your foundation.

Are there other issues that my leaning chimney could be causing?

A leaning chimney, being an important foundation issue for consideration, also carries with it different side-effects. Since the chimney separates and leaves a gap, this allows outside elements to leak through the siding. Most common of these being water and smaller bugs. Settling foundation causes bricks to come loose, leaving them a hazard to potentially fall as people approach. If your lining is cracked, it gives the opportunity for combustible gasses to leak, which is extremely dangerous.

Is there a warranty for repairing a leaning chimney? Would that warranty transfer to a new homeowner if I wanted to sell my house?

As with most work done by Sure-Dry, a transferable 25-year warranty is offered with chimney repair. Customer satisfaction is the goal, when it comes to the work we do.

Street Creep Repair

How long does a typical foundation repair project take and how much of my yard will be disturbed?

Most foundation repair projects take our crews just one day to complete, and we do everything possible to minimize disruption to your home and surrounding grass and landscaping. Our team ensures that all property such as lawns, floors, walls and door frames are protected, and we do our best to clean up after ourselves.

I have cracks in the drywall on some of my interior walls. What caused this?

Some interior drywall cracks are normal while others can signal a foundation problem below. You can read more about identifying potentially harmful wall cracks and schedule a free foundation repair consultation with one of our experts if you notice damage that indicates a potential problem.

Foundation Piering

I have vertical cracks in my foundation wall. What causes this?

Hairline vertical cracks are not uncommon as concrete walls cure. If the cracks grow over time or become more than 1/8 inch wide, more serious issues might be at play, including a sinking or sagging foundation creating vertical pressure on the wall and threatening your home's structural integrity.

I have horizontal cracks in my foundation wall. What causes this?

Hydrostatic pressure from expanding soil due to moisture changes can exert tremendous lateral pressure, causing horizontal cracks to form in basement walls. Left unattended, these horizontal cracks tend to grow with time creating more serious issues, potentially a full wall collapse.

What types of foundation cracks should I be worried about?

Horizontal cracks indicate foundation failure and more serious structural problems. Diagonal cracks can appear in masonry basement walls as "stair-stepping," while they tend to form in the corners of poured concrete basement walls. If any crack in your foundation that is growing and widens to more than 1/8 inch aren't addressed, your home's stability will soon be compromised. They are undoubtedly the most worrisome foundation cracks.

I think there's water coming through the foundation crack. What should I do?

Water coming through a foundation crack is most likely caused by moisture expansion in the exterior soil and is always an issue to be addressed. First, the source of the moisture should be addressed and drainage should be set so water flows away from the foundation. Second, it's important to determine if there's a structural issue that needs to be addressed or if basement waterproofing solutions might work. If there's a structural issue, restoring the foundation surface to its original position is critical to closing the crack and preventing water from coming in your basement permanently. Sure-Dry offers waterproofing solutions designed to keep your basement dry.

There's a crack where the foundation meets the basement floor. What are my options?

A crack in the cold joint gap, where the foundation wall meets the basement floor, indicates a foundation issue, whether it's hydrostatic pressure in the soil creating lateral pressure on the wall or unstable soil causing the floor to sink. A trained foundation expert can identify the source of the problem and recommend the best solution. For tilting or leaning walls, anchors or braces could be the best solution. For a sinking floor or wall, piers could be the best solution.

What are common fixes for foundation cracks?

Other foundation cracks require a more permanent solution to prevent further damage and expense to your home. For wall cracks, anchors, or braces are a common fix. For floor cracks, piers are a common solution. For sinking floors, PolyLevel polyurethane foam lifts and levels concrete floors. PolyLevel is a lightweight, strong high-density polyurethane foam that lifts and supports concrete slabs without adding weight to the soil beneath.

Sagging Foundation Repair

How long does a typical foundation repair project take and how much of my yard will be disturbed?

Typical foundation repairs (from wall anchors and braces to helical and push piers) take roughly a few hours to install. Although a small area of your yard may need to be excavated, the disturbance should be kept to a minimum. If foundation repairs are more widespread, a larger system might be your solution, for instance multiple piers, braces or anchors may need to be added, taking extra time. Once the project completes, there should be little to hardly any signs of a yard being disturbed.

I have cracks and sagging in the drywall on some of my interior walls. What caused this?

Drywall cracks, if not caused by seasonal changes in humidity, may also be caused by structural problems. For example, poor settlement leading to cracks in concrete slabs often indicates that drywall is soon to follow. If your house is built on uneven soil, the shifting and sagging will result in cracks forming on your interior walls.

What is a wall anchor and how are they installed to help with a sagging foundation?

Wall anchors are a very common solution in foundation repair, particularly for issues like bowing walls caused by lateral pressure from soil expansion. There's little excavation work, with an anchor plate placed in the yard and another on the basement wall, joined by a steel rod drilled from the inside anchor to connect them. The inside anchor plate is topped with an adjustment nut that helps pull your wall straight, reducing instability in your foundation settlement and wall bowing.

What is a push pier and how is it installed to with a sagging foundation?

A push pier is a series of sectioned, hollow steel pipes, which can fit together into a longer shaft. A small area outside the foundation is usually excavated to get access to underneath the foundation. In the process of installation, the sections of pipe are driven down through unstable dirt until it can be firmly footed in load-bearing soil. They are then attached underneath the foundation with a steel bracket to address settlement by shifting weight on to the pier, lifting and stabilizing a sinking foundation.

I have some cracks in my foundation and a few in my basement, how do I tell if they are serious?

Many minor cracks are simply visual, and not indicative of serious structural damage. However, to distinguish this from cracks that might indicate more serious problems, look at the size and number of cracks. If cracks are more than 1/8 inch wide, span a large surface area, that's probably serious. If the cracks are growing over time or allow moisture and gases into your basement, it signals the foundation is starting to give way under pressure and is losing its integrity, becoming more serious.

Wall Anchor Systems

Do I need wall anchor covers?

Although not a necessity, if you are aiming to finish or use your basement, its recommended you install wall anchor covers. Steel plates with threaded rods and adjustment nuts are strong foundation repair tools, but they do stick out and they will need to be accessed. That might interfere with how you want your basement to look or to be used, something a wall anchor cover nicely fixes.

What styles of wall anchor covers are available?

Wall anchor covers should be removable and cleanable and are generally made of a hard plastic. However, they can be covered to look like almost any material, matching painted drywall or wallpaper, even stone, ceramic, or marble. Sure-Dry uses the Supportworks Hide-A-Way Wall Anchor Cover solution with a low-profile design and snap-on functionality.

How do the wall anchor covers attach to the wall?

Attaching wall anchor covers is a straight-forward process, with two parts. The first part is installing the cover opening and base around the steel plate, making sure to surround it, but also allowing easy access for adjustments. Often times the base is placed in basement drywall. The second part, the covering plate, will simply snap to the opening and conceal any signs of the wall anchor. No excavation, no large equipment, and no hassle involved.

Are wall anchor covers easy to remove?

Since the wall anchor cover functions in two parts, the covering plate can be removed like a lid when pulled. From there, any adjustments you wish to make to the tightening nut on the anchor can freely be made. Then, just as simply, the plate can be snapped back on to hide the construction again.

Should I use wall anchor covers if my basement walls are unfinished?

Regardless of how much of your basement is finished, wall anchor covers are a good addition for keeping wall anchors properly covered and protecting against any other activity in your basement that might come into contact with wall anchors, making your basement more visually friendly and practically useful.

Do you use a specific brand of wall anchor covers?

Sure-Dry developed, patented and licensed the Supportworks Hide-A-Way Wall Anchor Cover Systems to foundation repair experts across the country with thousands and thousands of installations. It has a simplistic, snap-on design allowing for easy access at all times. If you're looking for an easy solution with durability and style, the Hide-A-Way Wall Anchor Cover System is for you.

Push Piers

How does a push pier system work?

Push piers work by anchoring foundation walls on brackets and then hydraulically thrusting sections of hollow pipe past unstable soil into competent, load-bearing soil. The weight of the structure pushes against the pipes to help drive them downwards while lifting the foundation upwards. Once it reaches stable soil, where a foundation can sit reliably, push piers can be stabilized to support the foundation or raised to bring the foundation to a secure level.

Are push piers used inside or outside of foundation walls?

Foundation push piers can be used both inside and outside foundation walls. With exterior installation, soil excavation outside is required around the footing of your home to give the bracket enough space to support the entire foundation wall. With an interior installation, a small area of concrete must be removed for push piers to be attached to the foundation and driven down to a firmer footing. With either installation option, the area excavated or cut out is restored to its original state.

What material is a foundation push pier made from?

Foundation push piers are primarily made from heavy-duty, corrosion-resistant galvanized steel. They also attach to the foundation with a steel-based bracket. Push piers are designed to permanently withstand the immense pressures from supporting an entire foundation.

Is there any maintenance required after a push pier installation?

Once installed and the foundation restored, the push pier system requires very little maintenance or upkeep. If your foundation shows any further signs of unevenness, it's possible you might need support from additional push piers.

Is there a type of foundation that works best for push piers?

The type of foundation that works best for push piers would be a heavier building with some distance beneath the ground to reach load-bearing soil or bedrock, requiring extensions to reach deeper depths. This makes them especially popular for larger projects or in areas with more unstable soil. Lighter houses closer to firmer soil underneath might be better suited for other options, such as helical piers.

Are foundation push piers visible once installation is complete?

Push piers are typically installed underground, so they're not visible after installation completes. This applies to piers installed both inside and outside. The excavated soil or removed concrete are replaced, with very little to no sign of disruption.

Is a push pier system known by any other names?

Push piers are also referred to as resistance piers, jacked piles, or hydraulically driven piers.

Slab Piers

What is a wall anchor and how are they installed?

Supportworks Geo-Lock Wall Anchors are designed with steel plates placed on basement walls and attached by a steel rod to another steel anchor plate buried in stable soil outside your home. An adjustment nut attached to the rod, and flush with the basement wall steel plate, pulls your wall outwards, reducing instability in your foundation settlement and instances of wall bowing.

What is a slab pier and how is it installed?

Slab piers, either push or helical, restore vertical support to your foundation floor and by extension, often the foundation walls as well. It requires a brief soil excavation so the piers can be driven down to find their footing. Next, with the pier properly set on load-bearing soil, it attaches underneath the foundation with a steel bracket. After it's attached, the pier shifts weight from looser expanding soil to firm compacted soil, allowing for straightening the foundation floor.

I have some cracks in my foundation and a few in my basement, how do I tell if they are serious?

Many minor cracks are simply visual, and not indicative of serious structural damage. However, to distinguish this from cracks that might show larger problems, you must look at the size and number of cracks. If cracks are more than 1/8 inch wide, span a large surface area, or continue to grow over time, that's likely becoming serious. If cracks in your foundation are allowing moisture or gases into your basement, that's also becoming a serious issue that should be addressed immediately.

What type of warranty is offered on the work performed? Does the warranty transfer to the new owner if I sell my home?

Sure-Dry guarantees customer satisfaction, offering a transferable warranty. Basement waterproofing and crawl space repair are backed by 25-year warranties, while concrete repairs have a 5-year warranty and egress windows have a 10-year warranty. When any owner sells the home where Sure-Dry has warrantied its work, the warranty transfers to any new owners, through the life of the warranty.

Foundation Repair

How long does a typical foundation repair project take and how much of my yard will be disturbed?

A foundation repair project generally takes less than a day to complete with the proper assessment, trained experts and the right equipment. For repairs that require some yard disturbance — wall anchors or pier solutions — a small surrounding area must be excavated, although disturbance is kept to a minimum, allowing for working in tight areas. The more widespread foundation problems are, the larger the repair system required, taking extra time. Once the project is completed, all signs of work will be covered as dirt is put back into place and landscaping restored.

I want to finish my basement, is there a way to guarantee a dry basement all of the time?

If a foundation is properly set on the right soil, the house sits on a crown so water flows away and the gutters and drainage all properly work, your basement should be dry all of the time. Now, even if all of these things are true when a home is constructed, it can change over time. To guarantee a dry basement all of the time, you will have to make sure all of these factors remain intact over time, requiring extra viligance. Even the best viligance, however, won't be able to catch everything, especially changes to the soil alongside and beneath your home, though proper drainage can go a long way to preventing these changes.

How can I tell where the water in my basement is coming from?

Sometimes the source of water intrusion into your basement is obvious, for instance a clogged drain, crack in a wall or failing mortar between blocks that allows water to get in. However, knowing the full path and source of that water leak can take some serious foundation detective work, requiring a trained expert with the right moisture detection tools. The cold joint, where the basement wall meets the basement floor, creating a natural seam, is a frequent point of water intrusion. Hydrostatic pressure, water building in loose soils, can also force moisture through porous blocks, joints and cracks.

I have some cracks in my foundation and a few in my basement, how do I tell if they are serious?

Many minor cracks are simply visual, and not indicative of serious structural damage. However, to distinguish this from cracks that might show larger problems, you must look at the size and number of cracks. If cracks are more than 1/8 inch or spanning a large surface area, that's probably serious. If the cracks are growing over time, it likely signals the foundation starting to give way under pressure, which could become a very serious issue.

I have cracks in the drywall on some of my interior walls. What caused this?

Drywall cracks, if not caused by seasonal changes in humidity, may also be caused by structural problems. For example, poor settlement leading to cracks in concrete slabs often indicates that sagging walls are next and drywall is soon to follow. If your house is built on uneven soil, the shifting and sinking will result in cracks forming on your interior walls.

What steps should I take to best prepare my basement for finishing?

There are several precautions to take when preparing your basement for finishing. First, make sure there are no moisture issues, including leaks, pooling water or condensation or dampness gathering on walls or other surfaces. Second, make sure all of the basement walls are plumb (straight vertical) and the floor is flat horizontally. If either of these things are off, that could indicate deeper structural issues that need to be remedied. Third, get your basement checked for radon and take appropriate steps to have any radon mitigated.

Bowed Foundation

I have cracks in the drywall on some of my interior walls. What caused this?

Drywall cracks, if not caused by seasonal changes in humidity, may also be caused by structural problems. For example, poor settlement leading to cracks in concrete slabs often indicates that sagging walls are next and drywall is soon to follow. If your house is built on uneven soil, the shifting and sinking will result in cracks forming on your interior walls.

What type of warranty is offered on the work performed? Does the warranty transfer to the new owner if I sell my home?

Sure-Dry guarantees customer satisfaction and offers a fully transferable warranty. Basement waterproofing, crawl space and most foundation repairs are backed by 25-year warranties, while concrete repairs have a 5-year warranty and egress windows have a 10-year warranty. The warranty is attached to the property, so not only does the warranty transfer to the new owner if you sell your home, it will also transfer to any future owners that buy your home! In addition, free basement inspections are offered, regardless of whether anything's been installed up to that point. We want the best work done with the best value for you.

What is a push pier and how is it installed?

A push pier is a series of sectioned hollow, galvanized steel pipes, which can fit together into a longer shaft and can be installed on the exterior or interior of your home. Normally installed on the exterior, a small area will be excavated to create access for the push pier's bracket to sit completely underneath the foundation's footing. Installed inside, a section of the floor will be cut out to achieve this access. In the process of installation, the sections of pipe are driven down through unstable dirt until they can be firmly footed in load-bearing soil. After adjustments to restore the foundation are complete, exterior installations are covered by dirt and restored landscaping. Interior installations are covered when the floor section is repaired with concrete.

Leaking Foundation

What type of warranty is offered on the work performed? Does the warranty transfer to the new owner if I sell my home?

Sure-Dry guarantees customer satisfaction, offering a transferable warranty. Foundation repairs, basement waterproofing and crawl space repair are backed by 25-year warranties, while concrete repairs have a 5-year warranty and egress windows have a 10-year warranty. When any owner sells the home where Sure-Dry has performed the work, the warranty transfers to any new owners, through the life of the warranty.

What is a wall anchor and how are they installed?

Wall anchors are a very common solution in foundation repair, particularly for issues like bowing walls caused by lateral pressure from soil expansion. There's little excavation work, with an anchor plate placed in the yard and another on the basement wall, joined by a steel rod drilled from the inside anchor to connect them. The inside anchor plate is topped with an adjustment nut that helps pull your wall straight, reducing instability in your foundation settlement and wall bowing.

What is a push pier and how is it installed?

A push pier is a series of sectioned, hollow steel pipes, which can fit together into a longer shaft. A small area outside the foundation is usually excavated to get access to underneath the foundation. In the process of installation, the sections of pipe are driven down through unstable dirt until it can be firmly footed in load-bearing soil. They are then attached underneath the foundation with a steel bracket to address settlement by shifting weight on to the pier, lifting and stabilizing a sinking foundation.

I have some cracks in my foundation and a few in my basement, how do I tell if they are serious?

Many minor cracks are simply visual, and not indicative of serious structural damage. However, to distinguish this from cracks that might indicate more serious problems, look at the size and number of cracks. If cracks are more than 1/8 inch wide, span a large surface area ,that's probably serious. If the cracks are growing over time or allow moisture and gases into your basement, it signals the foundation is starting to give way under pressure and is losing its integrity, becoming more serious.

Helical Piers

What material are helical piers made from?

Helical piers are steel-based screws with sections that are turned deep into the soil. Heavy duty even galvanized steel allows it to withstand tense foundational shifts while raising and supporting the weight of a foundation. Additionally, helical piers can be adjusted, or turned, to restore a foundation's balance.

What does a foundation helical pier system consist of?

A foundation helical pier system consists of a system of helical piers installed to the correct depths at key support points in your foundation. Each helical pier starts with a screw-like section, where this pier solution gets its name, while straight, smooth sections are added to help the helical portion reach the depth it needs. A steel bracket shifts the weight of the foundation on to the pier. In an overarching pier system, push piers can also used in addition to helical piers.

How are helical piers installed?

Helical piers are often installed in sections, first with the blades screwing into the dirt. Before beginning, the soil must first be excavated for an exterior installation, or a section of the basement floor cut out in an interior installation, to allow access to the foundation footing. After the helical pier reaches a point of load-bearing soil, brackets will be attached to shift foundation weight on to the pier. Helical piers are then adjusted to help restore the foundation to its original position and provide long-term stability.

Are there types of foundations for which a helical pier system works best?

Helical piers systems work best for many types of foundations, but in particular they are the best solution for lighter structures, like decks and stoops, and in cases where little soil disturbance is necessary, water tables are high, where there's little access, or where soil compression disallows for other foundation solutions.

How long does it take to install a helical pier system?

In addition to being relatively straight forward to install, helical piers take little time to install. Having to excavate soil to reach a structure's footing, installing the helical pier, attaching brackets and adjusting to repair and stabilize the foundation can take about a day for most installations. There are a number of factors that can impact the length of time it takes to install a helical pier system properly:

  • The more piers that need to be installed, whether based on the extent of the unstable soil underneath or the diameter of the structure itself
  • The depth required to reach load-bearing soil
  • The amount of adjustments and corrections required to stabilize and repair the floor
Is there any ongoing maintenance needed for a helical pier system?

Helical piers are a reliable, long-term solution, and require very little to no maintenance to maintain. When helical piers are properly installed to the correct depth, they are resistant to soil content that expands or swells based on the amount of moisture it receives. Sure-Dry offers a 25-year, transferrable warranty on all foundation repairs.

Are foundation helical piers visible once installed?

Since helical piers work beneath the ground supporting foundation floors and walls, they are not visible. When surrounding dug-up soil is moved back into place in an exterior installation and floor cut-outs have been repaired from interior installations, there's little evidence of a pier's presence around the structure.

Are foundation helical piers known by any other names?

Helical piers are also referred to as helical anchors, helical piles, or screw piles.

Wall Anchor Systems

Do foundation wall anchors work?

Using the best materials, installed properly by trained technicians, and with a minimum amount of maintenance, foundation wall anchors work extremely well, providing an almost permanent solution to cracking, bowing or buckling basement walls. Installed across thousands upon thousands of homes all across the country for 45+ years, foundation wall anchor systems are one of the most common and proven foundation solutions.

How much does it cost to install wall anchors?

The cost to install wall anchors can vary, depending on the overall number required for a wall anchor system to stabilize and restore your wall. Using the highest quality materials properly installed to provide the best long-term solution, wall anchors can range from $600-800 each. Compared to the cost of a foundation rebuild or the damage that can be done to your home from structural weaknesses, wall anchors are well worth the investment.

How do you anchor a basement wall?

Basement walls that are bowing, buckling, or cracking are best anchored with a wall anchor system that repairs the basement wall and restores your home's structural integrity. The best way to anchor a basement wall is to first place an anchor in compact, load-bearing soil outside in the yard, joined to a wall anchor on your foundation wall by a steel rod that can be adjusted. This allows your wall to slowly return to its original position, closing cracks, and restoring foundational strength.

How do you tighten wall anchors?

Wall anchors are tightened by an adjustment nut on the end of the steel rod in the basement wall anchor, secured to a yard anchor by the rod. This is normally done with a wrench that turns the adjustment nut. Wall anchors should be tightened every 3-4 weeks when the ground outside is dry and not frozen, until the wall is straightened.

Wall Brace & Beams

How do you brace a foundation wall?

Before bracing a wall, you must first measure the specific height of your basement walls at each placement, so the beams can be accurately cut to fit. The top of each brace is attached close to your home's mudsill, near the floor joists in the basement ceiling, where they are bolted to a special bracket. The wall brace is then attached to your basement floor with another special bracket, spanning the entire height of the wall. Once installed, the I-beam can be tightened with an adjustment mechanism at the top to create the best vertical plumb possible against the buckling wall, restoring your foundation's integrity.

How much does it cost to brace a wall?

It's almost impossible to figure the cost of bracing a wall without a proper inspection to determine the root causes requiring the braces and a permanent solution that ultimately delivers the best return on investment. Not addressing root issues and incomplete solutions can cost multiples more in ongoing fixes over time. According to HouseLogic by Realtors, a starting point for the cost of a steel brace alone is in the $700 range. Corrosion-resistant, zinc-plated galvanized steel braces cut to specification, plus installation, accessories like anchors or attachments and adjustments to repair the wall, will add to this cost.

What is a power brace?

A power brace is another word for wall brace or I-beam wall support. Sure-Dry uses its patented PowerBrace system when a wall brace or I-beam wall support solution is required. Zinc-plated, galvanized steel beams are custom fit to your basement wall specifications and secured by special brackets anchored to your mudsill and floor joists at the top and the basement floor at the bottom. A special adjustment mechanism at the top bracket can be tightened over time to restore your wall to its original position, fixing issues with bowing, buckling, and cracking foundation walls.

What is the proper fix for a bowing basement wall?

A proper fix for a bowing wall is one that addresses underlying issues and presents a permanent solution. Foundation systems used to repair a bowing basement wall include wall anchors, wall braces, and carbon fiber straps for lateral pressures and piers for vertical pressures. Depending on your home's unique siting and construction, and the amount of bowing that has occured, any of these solutions or a mix of them could be the proper fix for your wall.

Rebuilding Walls in Place

What are common signs that my foundation walls would need to be rebuilt in place?

Extreme cases of foundational damage would have to be present to justify rebuilding basement walls in place. This includes deep cracks, on multiple areas across the foundation and severe cases of bowing, shifting or sinking, where wall anchor or brace systems won't be enough to repair and stabilize the problems. In particular, older homes built with clay tile foundations, or with basement walls built from native stone and limestone mortar, are often candidates.

Why wouldn't another foundation repair service work for my damaged foundation?

Other repair solutions like Sure-Dry's Geo-Lock Foundation Wall Anchor system or PowerBrace system go a long way in restoring and maintaining foundation walls, but both require a basement wall that has been properly installed and retains enough integrity to maintain structural support. Sometimes problems in a wall are too widespread for these smaller, reliable solutions. Rebuilding in place can be a quicker, one-time method, when compared to ongoing surface repairs requiring more maintenance and work over time.

Is there exterior excavation work that will need to be done to rebuild foundation walls?

Below ground walls are not accessible from the outside, so it takes exterior soil excavation work to rebuild foundation walls in place. The area to be excavated can be fairly narrow and normally removed quickly with the proper equipment. After rebuilding the foundation wall is finished, soil will be returned to the excavated area, with little to no sign of the work that was completed.

How is my house supported while the foundation walls are rebuilt?

While rebuilding foundation walls, your existing above ground home is temporarily supported as the process takes place. This means installing a system of jacks and supports in the basement to disperse the weight of your house off of the foundation walls. Your house will be lifted during the rebuild in place process, then lowered back down when the work is completed.

Once the walls are rebuilt, is there any ongoing maintenance or considerations?

Since rebuilding means having an essentially brand-new foundation wall installed properly, there are very little to no ongoing maintenance or considerations. Poor drainage issues over time left unaddressed can create lateral pressures on the new wall, so always continue to insure water drains away from your home.

What types of materials are used to rebuild foundation walls?

Rebuilt foundations, much like most foundations, can include different types of materials, but normally the footings for the rebuilt wall will be poured concrete and the wall itself built from concrete blocks, reinforced with steel rods, carefully tied into adjacent basement walls with each row. This mix of materials allows for the strongest wall, set to the best specifications when the weight of the house is returned to the foundation.

Concrete Repair FAQ

Concrete Repair Services

What causes concrete settlement and damage?

    Driveways, walkways and sidewalks are exposed to a lot of wear and tear. When the soil supporting it becomes weak or a void is formed, concrete slabs can crack and sink. There are many things that can create a void beneath a concrete slab, such as erosion from rainwater or gutter runoff, or a tree root that has rotted over time. Clogged gutters, downspouts that are not installed correctly, and poor yard drainage can make erosion worse. Dirt fill underneath the slab that has not been well compacted can also create voids beneath concrete.

Is concrete repair more cost-effective than concrete replacement?

    Yes. Concrete leveling with PolyLevel is not only less expensive than full concrete replacement, it's also a much quicker repair process and far less disruptive to the surrounding grass and landscaping. There's almost no wait time for the concrete to cure before you can walk or drive on it, and unlike concrete replacement, PolyLevel actually fills voids and compacts underlying soil, which stabilizes your concrete for years to come.

How long does it take to level my concrete with PolyLevel?

    Most concrete leveling and repair projects take our crews a single day to complete, and Polylevel cures quickly, allowing your concrete to be used normally the same day. Alternate solutions like mudjacking or concrete replacement often require more time and disruption, as well as longer cure times, which could mean parking on the street or avoiding your sidewalk or front steps.

My concrete seems to have settled over the winter. What should I do?

    Your concrete most likely didn't settle, but instead the adjacent concrete slabs heaved upwards, due to the frozen dirt below. There is nothing that can be done, but wait for the ground to thaw and the concrete to return to its original position. If the concrete doesn't return to its normal position in the spring, you may want to have one of our experts take a look to determine if a permanent solution is necessary.

Caulking Repair

What kind of caulking do you use for concrete repairs?

We use NexusPro silicone-based sealant to fill and seal cracks and control joints after lifting and leveling the concrete steps with PolyLevel. Unlike traditional polyurethane sealants, NexusPro resists UV rays, which means it won't crack, bubble or dry. Plus, the drying time is a fraction of that needed for other urethane-based caulking products, and it's been proven to last more than twice as long.

Do you use caulking in conjunction with other types of concrete repairs?

Yes. NexusPro is part of our comprehensive concrete protection system. First, your concrete is lifted and leveled using PolyLevel polyurethane foam. Then, your cracked concrete and control joints are filled and sealed using NexusPro joint sealant. Finally, the whole surface is protected from the elements with a coat of SealantPro concrete sealant, which permanently bonds to your concrete.

What kinds of concrete cracks can be repaired with caulking?

We can repair small and mid-size cracks with NexusPro silicone-based caulking sealant. During installation, we prepare and clean the concrete cracks, insert the product and then finish it off with native sand to give the whole surface a clean, finished look.

What's the cost of concrete caulking versus a full replacement?

Concrete leveling with PolyLevel followed by concrete caulking with NexusPro is not only less expensive than full concrete replacement, it's also a much quicker repair process and far less disruptive to the surrounding grass and landscaping. There's almost no wait time for the concrete to cure before you can walk on it, and unlike concrete replacement, PolyLevel actually fills voids and compacts underlying soil, which stabilizes your concrete for years to come. NexusPro concrete caulking seals cracks and joints to protect from future soil erosion, and it resists UV rays, which means it won't crack, bubble or dry out.

Should concrete expansion joints be caulked?

Yes. All cracks and joints in your driveway, including concrete expansion joints, should be caulked and sealed to prevent water intrusion which leads to soil erosion.

Concrete Joint Caulking & Repair

What's the purpose of expansion joints in concrete?

Concrete expansion joints are necessary to allow the concrete slabs that make up your driveway to shift and move inward over time. This prevents cracking, buckling and heaving to prolong the life of your driveway.

What happens when water seeps into concrete expansion joints?

When concrete expansion joints aren't sealed properly, moisture can seep beneath your driveway, which can cause the underlying soil to soften or even wash away completely. That in turn can cause the concrete slab to crack further as it sinks into the void left by the washed-away soil. This is why proper concrete joint caulking is so important.

What type of concrete caulking do you use for joints?

We use NexusPro silicone-based sealant to seal control joints, often after lifting and leveling the concrete with PolyLevel. Unlike traditional polyurethane sealants, NexusPro resists UV rays, which means it won't crack, bubble or dry. Plus, the drying time is a fraction of that needed for other urethane-based caulking products, and it's been proven to last more than twice as long.

How long does it take for joint caulking to dry?

Most urethane caulking products take anywhere from 24 to 72 hours to cure. NexusPro silicone-based sealant has a tack-free time of four hours, and won't crack, bubble or dry out over time.

What's the process for concrete joint caulking?

When we install NexusPro, we prepare and clean the concrete joints, insert the product and then finish it off with native sand to give the whole surface a clean, finished look. Unlike traditional polyurethane sealants, NexusPro resists UV rays, which means it won't crack, bubble or dry. Plus, the drying time is a fraction of that needed for other urethane-based caulking products.

Could I do concrete expansion joint caulking myself?

You can buy polyurethane caulk at your local big-box DIY store, so you might be tempted to caulk your concrete expansion joint yourself. But polyurethane caulks can bubble, dry out and crack when exposed to the sun and elements over time. Sure-Dry uses a silicone-based crack and joint sealer developed by Supportworks. It's called NexusPro, and it offers a long-lasting and durable solution that will keep moisture from seeping beneath your concrete, where it can cause further problems. When we install NexusPro, we prepare and clean the concrete joints, insert the product and then finish it off with native sand to give the whole surface a clean, finished look. That's something you won't get from the big-box store.

Concrete Crack Caulking & Repair

What kind of concrete caulk do you use to repair cracks?

We use NexusPro silicone-based sealant to fill and seal cracks and control joints after lifting and leveling the concrete steps with PolyLevel. Unlike traditional polyurethane sealants, NexusPro resists UV rays, which means it won't crack, bubble or dry. Plus, the drying time is a fraction of that needed for other urethane-based caulking products, and it's been proven to last more than twice as long.

Could I repair cracked concrete with caulk myself?

In short, it depends. While small cracks in your concrete can likely be patched with a sidewalk crack filler from your local big box store, this won't fix the underlying settlement problem and more cracks can form in your sidewalk. Do-it-yourself repairs might be less expensive, but they are messy, require special tools and equipment, and it can be as long as 30 days before you're able to apply significant weight to it again (like your car, for example).

What kind of maintenance is required after repairs are made with concrete caulking?

Concrete caulking repairs are part of maintaining your concrete surfaces and help prolong the life of your concrete driveway, sidewalk or patio. NexusPro is often installed as part of our comprehensive concrete protection system, which comes with a 5-year warranty and has been proven to last over 20 years.

Are there areas where concrete caulking should be avoided?

All cracks and joints in your driveway, including concrete expansion joints, should be caulked and sealed to prevent water intrusion which leads to soil erosion.

Can outdoor concrete cracking be repaired with caulk?

Yes. We use NexusPro silicone-based sealant to repair and seal concrete cracks, as well as to seal control joints after lifting and leveling the concrete with PolyLevel.

How much does repairing concrete cracks with caulking cost?

There are several factors that influence the cost for repairing concrete cracks with caulking, including the extent of the damage and the method of repair. When we visit your home for the first time, you can expect a thorough inspection and a thorough explanation of the solution we propose to repair your concrete cracks and why. You'll receive a same-day, no obligation estimate for repair, which is calculated by our custom software to ensure a fair and accurate price for every homeowner. You'll also receive a copy of our warranty so you know what's covered and for how long.

Concrete Leveling & Repair

What types of concrete surfaces can be leveled?

Almost any concrete slab that sits on top of soil can be lifted and leveled with PolyLevel. This includes traditional areas — concrete driveways, sidewalks, patios — as well as other concrete areas around your home or office, such as your pool deck or front stoop.

What's the process like for leveling concrete?

PolyLevel polyurethane foam is pumped beneath concrete slabs through tiny ports about the size of a penny. Initially, PolyLevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the concrete slabs above it and compressing the soil around it at the same time. PolyLevel cures quickly, allowing your concrete to be used normally just 15 minutes after installation.

What materials do you use to level concrete?

At Sure-Dry, we use PolyLevel polyurethane foam to lift and level concrete. PolyLevel is a lightweight, strong high-density polyurethane foam that lifts and supports concrete slabs without adding weight to the soil beneath. It's waterproof, so it won't wash out or dry out like traditional mudjacking material. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Concrete leveling with PolyLevel expanding foam not only raises concrete slabs, but also compacts the soil around it, creating a stable environment that will ensure that your driveway, patio or pool deck remains level into the foreseeable future.

What causes concrete to sink or crack?

Driveways, walkways and sidewalks are exposed to a lot of wear and tear. When the soil supporting it becomes weak or a void is formed, concrete slabs can crack and sink. There are many things that can create a void beneath a concrete slab, such as erosion from rainwater or gutter runoff, or a tree root that has rotted over time. Clogged gutters, downspouts that are not installed correctly, and poor yard drainage can make erosion worse. Dirt fill underneath the slab that has not been well compacted can also create voids beneath concrete.

How long does it take to get my concrete leveled?

It depends on the concrete repair method you choose. Concrete leveling with PolyLevel is the quickest and most efficient route. Most concrete leveling and repair projects take our crews a single day to complete, and PolyLevel cures quickly, allowing your concrete to be used normally the same day. Alternate solutions like mudjacking or concrete replacement often require more time and disruption, as well as longer cure times which could mean parking on the street or avoiding your sidewalk or front steps.

What types of concrete unevenness could be signs of a larger issue?

Uneven concrete is extremely common due to wear and tear and changing weather patterns which affect the soils below. In some cases, the damage is cosmetic only; in others it may pose a tripping hazard or trouble pulling into your garage. The most serious concrete leveling problems that we find are those that impact surrounding structures — in most cases, your home. A sinking concrete driveway near your garage can lead to foundation cracks and expensive damage over time.

How do you repair concrete patio cracks?

After lifting and leveling your concrete patio with PolyLevel, our crews fill and seal any cracks as well as control joints. This prevents water infiltration, which in turn helps prevent the soil below from softening and eroding over time. We use a high quality, silicone-based sealant called NexusPro. It's specially engineered to stand up to harsh weather conditions, and unlike traditional urethane sealants, it is UV-resistant to prevent drying, cracking, bubbling or yellowing.

When you level a cement patio, do you use PolyLevel®?

Yes, we use PolyLevel® polyurethane foam to lift and level cement patios. Polylevel is a lightweight, strong high-density polyurethane foam developed by Supportworks and is only available to an exclusive network of foundation and concrete repair contractors. It lifts and supports cement slabs without adding weight to the soil beneath, and it's waterproof, so it won't wash out or dry out like traditional mudjacking material. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Concrete patio leveling with PolyLevel expanding foam not only raises concrete slabs, but also compacts the soil around it, creating a stable environment that will ensure that your patio remains level into the foreseeable future.

How long does it take you to complete concrete patio repairs?

Most concrete patio leveling and repair projects take our crews a single day (or less!) to complete, and Polylevel cures quickly, allowing your concrete to be used normally just 15 minutes after installation. Alternate solutions like mudjacking or concrete replacement often require more time and disruption to the surrounding landscaping, as well as longer cure times which could mean avoiding your patio for several days or weeks.

Can you repair stamped concrete patios?

In many cases, yes. We can lift and level almost any concrete slab, regardless of surface texture.

Concrete Sidewalk Repair & Leveling

Is repairing my sinking sidewalk more cost-effective than a full replacement?

Yes. Concrete sidewalk leveling with PolyLevel is not only less expensive than full concrete replacement, it's also a much quicker repair process and far less disruptive to the surrounding grass and landscaping. There's almost no waiting for the concrete to cure before you can walk on it, and unlike concrete replacement, PolyLevel actually fills voids and compacts underlying soil, which stabilizes your concrete for years to come.

What's your process for cement sidewalk repair and leveling?

Polylevel polyurethane foam is pumped beneath concrete sidewalk slabs through tiny ports about the size of a penny. Initially, Polylevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the concrete slabs above it and compressing the soil around it at the same time. Polylevel is waterproof, so it will never wash out, and it won't degrade over time due to temperature extremes. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Best of all, Polylevel cures quickly, allowing your concrete to be used normally the same day.

What's the difference between PolyLevel® and mudjacking?

There are several differences between PolyLevel and mudjacking — the material used, the installation process, and of course, the results. Mudjacking material is made up of a mud-cement-slurry mixture while PolyLevel is a lightweight, strong high-density polyurethane foam. Mudjacking requires a messy, disruptive installation process and larger port size than PolyLevel polyurethane foam. And finally, mudjacking doesn't address the underlying issue (stability) as well as PolyLevel does. Concrete sidewalks sink and crack due to the soil below expanding, contracting, washing out and leaving voids into which the heavy concrete slabs sink. Mudjacking material is heavy, adding more weight on top of the already unstable soil, and is susceptible to the same issues of wash out and void creation. PolyLevel is waterproof, so it won't wash away or degrade over time. During installation, the expanding foam not only raises concrete slabs, but also compacts the soil around it, adding stability to help prevent future sinking and settling. You can read more about PolyLevel vs. mudjacking here on our blog.

How long does sidewalk crack filler last?

The key to any sidewalk crack filler project is how it's sealed after being filled. Concrete sealant prevents water infiltration through cracks and joints, which in turn helps prevent the soil below from softening and eroding over time. Our high quality, silicone-based sealant, NexusPro, and professional installation process have been proven to last over 20 years — more than twice as long as traditional urethane-based sealants. NexusPro stands up to any weather conditions and is UV-resistant to prevent drying, cracking, bubbling or yellowing.

What kinds of materials do you use for sidewalk leveling?

At Sure-Dry, we use PolyLevel polyurethane foam to lift and level sidewalks and walkways. Polylevel is a lightweight, strong high-density polyurethane foam developed by Supportworks and is only available to an exclusive network of foundation and concrete repair contractors. It lifts and supports concrete sidewalk slabs without adding weight to the soil beneath, and it's waterproof, so it won't wash out or dry out like traditional mudjacking material. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Concrete leveling with PolyLevel expanding foam not only raises concrete slabs, but also compacts the soil around it, creating a stable environment that will ensure that your sidewalk remains level into the foreseeable future.

My sidewalk is lifted. How do you repair a raised sidewalk?

Uneven or raised sidewalk slabs are very common, as the soil beneath shifts and erodes over time. The moisture level in the soil beneath your sidewalk can vary depending on nearby gutter downspouts, varying dirt fill compact, and natural weather patterns. This means your sidewalk slabs may shift and settle at varying rates, causing some slabs to raise while others sink. We repair a raised sidewalk by lifting the surrounding concrete slabs to create an even and level surface. Then, we seal the entire surface to keep water out and help prevent the problem from happening again in the future.

Could I do sidewalk repairs myself?

In short, it depends. While small cracks in your concrete can likely be patched with a sidewalk crack filler from your local big box store, this won't fix the underlying settlement problem and more cracks can form in your sidewalk. Do-it-yourself repairs might be less expensive, but they are messy, require special tools and equipment, and it can be as long as 30 days before you're able to apply significant weight to it again (like your car, for example).

Concrete Driveway Repair & Leveling

What causes the cracks in my concrete driveway?

Concrete is a strong, durable material, but it's only as stable as the soil that it sits on top of. Over time, the soil below your concrete driveway can degrade or wash away due to several factors, including rain, drought or simply the fact that the fill soil deposited there when your home was built wasn't compacted well. When this happens, the concrete driveway above eventually cracks and sinks into the voids.

What is PolyLevel and how is it different from mudjacking?

PolyLevel is a lightweight, strong high-density polyurethane foam, developed by Supportworks and only available to an exclusive network of foundation and concrete repair contractors. A more recent technology than mudjacking, PolyLevel utilizes polyurethane foam rather than a mud-cement-slurry mixture to lift and level uneven concrete driveways. Mudjacking requires a messy, disruptive installation process and larger port size than PolyLevel polyurethane foam. Additionally, mudjacking doesn't address the underlying issue (stability) as well as PolyLevel does. Concrete driveways sink and crack due to the soil below expanding, contracting, washing out and leaving voids into which heavy concrete slabs sink. Mudjacking material is heavy, adding more weight on top of the already unstable soil, and is susceptible to the same issues of wash out and void creation. PolyLevel is waterproof, so it won't wash away or degrade over time. During installation, the expanding foam not only raises concrete driveway slabs, but also compacts the soil around it, adding stability to help prevent future sinking and settling. You can read more about PolyLevel vs. mudjacking here on our blog.

How do you fix and seal driveway cracks?

After lifting and leveling your concrete driveway with PolyLevel, our crews fill and seal any driveway cracks as well as control joints. This prevents water infiltration, which in turn helps prevent the soil below from softening and eroding over time. We use a high quality, silicone-based sealant called NexusPro. It's specially engineered to stand up to harsh weather conditions, and unlike traditional urethane sealants, it is UV-resistant to prevent drying, cracking, bubbling or yellowing.

How does the PolyLevel repair process work?

Polylevel polyurethane foam is pumped beneath concrete driveway slabs through tiny ports about the size of a penny. Initially, Polylevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the concrete slabs above it and compressing the soil around it at the same time. Polylevel is waterproof, so it will never wash out, and it won't degrade over time due to temperature extremes. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Best of all, Polylevel cures quickly, allowing your concrete driveway to be used normally the same day.

How long does concrete repair from [compnay] take to complete? When can I drive in my driveway again?

Most driveway leveling and repair projects take our crews a single day to complete, and Polylevel cures quickly, allowing your concrete to be driven and walked on just 15 minutes after installation. Alternate solutions like mudjacking or concrete replacement often require more time and disruption, as well as longer cure times which could mean parking on the street and avoiding your garage for several days.

How does the cost of concrete driveway crack repair compare with a full driveway replacement?

Repairing your concrete driveway cracks with PolyLevel is not only less expensive than full concrete replacement, it's also a much quicker repair process and far less disruptive to the surrounding grass and landscaping. There's almost no waiting for the concrete to cure before you can walk and drive on it, and unlike concrete replacement, PolyLevel actually fills voids and compacts underlying soil, which stabilizes your concrete driveway for years to come.

Concrete Step Repair & Leveling

How long does it take to repair or level concrete steps?

Most concrete step leveling and repair projects take our crews a single day to complete, and Polylevel cures quickly, allowing your concrete to be used normally just 15 minutes after installation. Alternate solutions like mudjacking or concrete replacement often require more time and disruption, as well as longer cure times which could mean parking on the street and avoiding your garage for several days.

How do you repair cracks in concrete stairs?

After lifting and leveling your concrete stairs with PolyLevel, our crews fill and seal any cracks or joints. This prevents water infiltration through cracks and joints, which in turn helps prevent the soil below your concrete stairs from softening and eroding over time. We use a high quality, silicone-based sealant called NexusPro. It's specially engineered to stand up to harsh weather conditions, and unlike traditional urethane sealants, it is UV-resistant to prevent drying, cracking, bubbling or yellowing.

How does PolyLevel® work to level sinking or leaning concrete stairs?

Polylevel polyurethane foam is pumped beneath concrete stairs through tiny ports about the size of a penny. Initially, Polylevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the concrete slabs above it and compressing the soil around it at the same time. Polylevel is waterproof, so it will never wash out, and it won't degrade over time due to temperature extremes. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Best of all, Polylevel cures quickly, allowing your concrete to be used normally the same day.

How much does it cost to repair concrete steps?

There are several factors that influence the cost for concrete step repair, including the extent of the damage and the method of repair. When we visit your home for the first time, you can expect a thorough inspection and a thorough explanation of the solution we propose to repair your concrete steps and why. You'll receive a same-day, no obligation estimate for repair, which is calculated by our custom software to ensure a fair and accurate price for every homeowner. You'll also receive a copy of our warranty so you know what's covered and for how long.

Concrete Floor Repair & Leveling

What are the different kinds of cracks in a concrete basement floor?

Basement floor cracks are normal and in many cases don't need to be repaired. Cracks with heaving, gaps greater than 1/8" or wall-floor joint cracks can signal a larger foundation problem, or can let water, moisture, and dangerous soil gasses into your home, and should be inspected by a professional to determine if repair or sealing is necessary.

Is my uneven or cracked basement floor a sign of foundation issues?

In many cases, basement floor cracks are caused by normal settlement or concrete shrinkage and not cause for concern. Larger cracks or gaps between the floor and foundation wall can let in water and moisture which can lead to foundation problems or basement water intrusion over time. Cracks combined with heaving is a signal that the soil beneath the basement floor is expanding, which can also lead to foundation problems or significant basement floor damage. If you notice large or growing basement floor cracks, it's a good idea to have a professional foundation repair contractor out to inspect and recommend the best solution.

How do you repair concrete cracks in a basement floor?

In many cases, basement floor cracks can be repaired by filling and sealing to prevent water intrusion. Our experts provide a thorough inspection to determine if the basement floor cracks are a signal of a larger foundation issue and if so, will recommend the best solution for repair.

Why do concrete floors get dips or uneven areas?

Since masonry is more likely to break than bend, concrete floors that are uneven are generally cracked and/or broken as well. If your foundation is settling, it may be lifting the concrete floor as the rest of the foundation experiences movement. There are also times where the slab floor can lift or sink independently of the walls. Concrete slab floors crack and settle when the soils underneath them shrink, settle or wash away. Likewise, a concrete slab will lift, or "heave", when the soils underneath expand.

How do you level a concrete floor?

At [compnay], we use PolyLevel® for concrete floor leveling because it's a fast and effective way to lift and stabilize sinking concrete. Polylevel polyurethane foam is pumped beneath concrete slabs through tiny ports about the size of a penny. Initially, Polylevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the concrete slabs above it and compressing the soil around it at the same time. Polylevel is waterproof, so it will never wash out, and it won't degrade over time due to temperature extremes. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Best of all, Polylevel cures quickly, allowing your concrete floor to be used normally the same day.

What's the difference between PolyLevel® and mudjacking for concrete floor leveling?

There are several differences between PolyLevel and mudjacking — the material used, the installation process, and of course, the results. Mudjacking material is made up of a mud-cement-slurry mixture while PolyLevel is a lightweight, strong high-density polyurethane foam. Mudjacking requires a messy, disruptive installation process and larger port size than PolyLevel polyurethane foam. And finally, mudjacking doesn't address the underlying issue (stability) as well as PolyLevel does. Concrete floors sink and crack due to the soil below expanding, contracting, washing out and leaving voids into which heavy concrete slabs sink. Mudjacking material is heavy, adding more weight on top of the already unstable soil, and is susceptible to the same issues of wash out and void creation. PolyLevel is waterproof, so it won't wash away or degrade over time. During installation, the expanding foam not only raises concrete slabs, but also compacts the soil around it, adding stability to help prevent future sinking and settling. You can read more about PolyLevel vs. mudjacking here on our blog.

Once the concrete floor crack repairs are complete, can I finish my basement?

Yes. In fact, it's always a good idea to have your basement and foundation inspected and repaired before finishing the space, rather than finding issues down the road and having to rip out and refinish to accommodate necessary repairs.

Concrete Garage Repair & Leveling

What causes cracks in a garage floor?

Concrete can crack over time, often early on in its lifespan as it cures and shrinks. Short hairline cracks in your garage floor are usually nothing to worry about, but can be repaired or refinished for a brand-new look. Larger garage floor cracks or heaving can be a signal that the soil below is expanding, often due to moisture.

Are cracks in my concrete garage floor a sign of a large issue?

Short hairline cracks in your garage floor are normal and usually don't require repair. However, larger cracks, heaving, or gaps between the floor and wall can signal a larger foundation problem. If you notice larger cracks or they appear to be growing, it's a good idea to have a professional foundation repair inspection and fix the problem early before it causes additional damage.

What causes pitting in a garage floor?

Pitting, cracking and crumbling can be caused by the harsh chemicals for snow removal. Snow build up on the underside of your vehicle then melts on the garage floor resulting in water. The freeze/thaw cycle over time causes the pitting and crumbling. Sealing your garage floor with a high quality sealant can prevent pitting. Sure-Dry uses SealantPro™ which permanently protects your garage floor.

How are garage floor cracks repaired?

At Sure-Dry, we use NexusPro, a silicone-based crack and joint sealer developed by Supportworks for concrete crack repair and control joint sealing. NexusPro offers a long-lasting and durable solution that will keep moisture from seeping beneath your concrete garage floor, where it can cause further problems. When we install NexusPro, we prepare and clean the garage floor cracks, insert the product and then finish it off with native sand to give the whole surface a clean, finished look.

How do you level a garage floor?

At Sure-Dry, we use PolyLevel polyurethane foam to lift and level garage floors. PolyLevel is a lightweight, strong high-density polyurethane foam that lifts and supports concrete without adding weight to the soil beneath. It's waterproof, so it won't wash out or dry out like traditional mudjacking material. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Concrete leveling with PolyLevel expanding foam not only raises your garage floor back to level, but also compacts the soil around it, creating a stable environment that will ensure your garage floor remains level into the foreseeable future.

Do you repair epoxied or coated concrete garage floors?

Yes, we can lift, level and repair epoxied or coated concrete garage floors. Depending on the exact finish and look of your garage floor, our design specialist will recommend the best solution to address the underlying problem while considering aesthetic results as well.

Concrete HVAC Pad Repair & Leveling

Concrete HVAC Pad Repair & Leveling

An uneven HVAC concrete pad can strain the copper coolant tubes and electrical lines or allow for water pooling around the unit. Without repair, an unlevel HVAC concrete pad can cause damage to your HVAC unit, requiring expensive repair and replacement costs.

What caused the HVAC concrete pad to sink or crack?

HVAC concrete pads hold a lot of weight and are exposed to moisture and changing weather patterns. When the soil supporting it becomes weak or a void is formed, concrete pads can crack and sink. There are many things that can create a void beneath a concrete slab, such as erosion from rainwater or gutter runoff, or a tree root that has rotted over time. Clogged gutters, downspouts that are not installed correctly, and poor yard drainage can make erosion worse. Dirt fill underneath the slab that has not been well compacted can also create voids beneath concrete.

Can you level a sinking HVAC pad?

Yes. We can lift and level your sinking concrete HVAC pad back to its original position with PolyLevel polyurethane foam. Concrete leveling with PolyLevel expanding foam not only raises your cement HVAC pad, but also compacts the soil around it, creating a stable environment that will ensure your HVAC unit remains level into the foreseeable future.

How long does it take to repair my damaged HVAC pad?

Most concrete HVAC pad leveling and repair projects take our crews a single day to complete, and Polylevel cures quickly, allowing your concrete to be used normally the same day. Alternate solutions like concrete replacement often require more time and disruption, as well as longer cure times.

What materials are used to repair a cement HVAC pad?

At Sure-Dry, we use PolyLevel polyurethane foam to lift and level cement HVAC pads. Polylevel is a lightweight, strong high-density polyurethane foam that lifts and supports concrete without adding weight to the soil beneath. It's waterproof, so it won't wash out or dry out like traditional mudjacking material. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Concrete leveling with PolyLevel expanding foam not only raises your cement HVAC pad, but also compacts the soil around it, creating a stable environment that will ensure your HVAC unit remains level into the foreseeable future.

What's the difference in cost between repairing an HVAC pad and replacing it?

Concrete leveling with PolyLevel is not only less expensive than full concrete replacement, it's also a much quicker repair process and far less disruptive to the surrounding grass and landscaping. There's almost no wait time for the concrete to cure before it can be used as normal, and unlike concrete replacement, PolyLevel actually fills voids and compacts underlying soil, which stabilizes your concrete HVAC pad for years to come.

Cracked Concrete Repair

What can happen if I choose not to repair cracked concrete?

Cracked and uneven concrete that remains unrepaired will only get worse over time. In the short term, sunken or heaved concrete slabs present tripping hazards that you may be liable for as a homeowner. In the long term, without repair and proper sealing, the concrete will continue to crack and crumble, eventually requiring replacement. Properly maintaining your concrete by repairing and sealing cracks will extend the life of your concrete for years to come.

What do you use to repair foundation cracks?

When it comes to foundation crack repair, there are several factors we consider before proposing a solution, such as the location and size of the foundation cracks. At Sure-Dry, we're experts in both foundation repair and concrete repair and maintenance. So, when we visit your home for the first time, you can expect a thorough inspection and a thorough explanation of the foundation crack repair solution we propose and why.

What makes NexusPro® different from other materials?

NexusPro is a silicone-based sealant for joints and cracks specially engineered to provide long-lasting flexibility and to stand up to harsh weather conditions. Unlike traditional polyurethane sealants, NexusPro resists UV rays, which means it won't crack, bubble or dry. Plus, the drying time is a fraction of that needed for other urethane-based caulking products.

What's the process for cement crack repair?

If the cement is sinking or unlevel, we use PolyLevel® polyurethane foam to lift and level the concrete. Then, your cracked concrete and control joints are filled and sealed using NexusPro joint sealant. When we install NexusPro, we prepare and clean the concrete cracks, insert the product and then finish it off with native sand to give the whole surface a clean, finished look. Finally, the whole surface is protected from the elements with a coat of SealantPro™, which permanently bonds to your concrete.

What causes a horizontal foundation crack?

Foundation wall cracks and the impending structural damage is caused by the soil surrounding your home. When the soil absorbs water during wet, rainy seasons, it expands. Conversely, the soil will shrink during dry seasons and droughts. This pattern of expansion and contraction puts enormous pressure on the foundation walls, and can cause the foundation to crack, heave and shift. Poured basement walls typically fail from the top corners inward, resulting in longer diagonal cracks that emanate from the corners of the foundation wall. Block foundation walls most often fail horizontally in the middle, bowing in as the mortar joints break. The evidence of a failing foundation block wall, then, will usually consist of horizontal foundation wall cracks midway up a basement wall. You may also see stairstep cracks as the joints fail around concrete blocks at different levels. If you do see foundation wall cracks of this type, don't panic — most foundations can be stabilized and even lifted back to their original position using specialized equipment. This is often less expensive and far less disruptive than total foundation repair.

What causes a vertical foundation crack?

Concrete can crack over time, often early on in its lifespan as it cures and shrinks. So, if you find a short, often vertical, hairline crack in your foundation wall — especially if it occurs near the seam where the forms were joined for the initial foundation pour — it may be nothing to worry about. However, foundation wall cracks can also be a sign of structural damage caused by the expansion and contraction of the soil surrounding your home. The pressure from expanding soils can cause your foundation to crack, heave and shift. Foundation cracks that are caused by settlement are very serious and will only get worse over time as the home continues to move.

What if my cracked concrete needs to be leveled, too?

When we visit your home for the first time, we'll perform a thorough inspection and you'll receive a thorough explanation of the concrete repair solution we propose and why. If the concrete is sinking or unlevel, we use PolyLevel polyurethane foam to lift and level the concrete. Then, your cracked concrete and control joints are filled and sealed using NexusPro joint sealant. Finally, the whole surface is protected from the elements with a coat of SealantPro, which permanently bonds to your concrete.

Concrete Pool Repair & Leveling

How do you fix pool deck cracks?

After lifting and leveling your concrete pool deck with PolyLevel, our crews fill and seal all cracks and control joints. This prevents water infiltration, which in turn helps prevent the soil below from softening and eroding over time. This is especially important for pool decks as they are exposed to extra moisture and wear and tear. We use a high quality, silicone-based sealant called NexusPro. It's specially engineered to stand up to harsh weather conditions, and unlike traditional urethane sealants, it is UV-resistant to prevent drying, cracking, bubbling or yellowing.

What kinds of concrete pool repairs do you complete?

At Sure-Dry, we use PolyLevel for concrete pool deck leveling because it's a fast and effective way to lift and stabilize sinking pool decks. We also have solutions to repair cracks and seal the surface to prevent water intrusion.

What causes cracks in my pool deck?

Pool decks are exposed to a lot of wear and tear. When the soil supporting it becomes weak or a void is formed, concrete slabs can crack and sink. There are many things that can create a void beneath a concrete slab, such as erosion from rainwater or pool water, or a tree root that has rotted over time. Dirt fill underneath the slab that has not been well compacted can also create voids beneath concrete.

Can you repair stamped concrete pool decks?

In many cases, yes. We can lift and level almost any concrete slab, regardless of surface texture.

How do you level a cement pool deck?

At Sure-Dry, we use PolyLevel for cement pool deck leveling because it's a fast and effective way to lift and stabilize sinking concrete. PolyLevel polyurethane foam is pumped beneath the concrete pool deck slabs through tiny ports about the size of a penny. Initially, PolyLevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the pool deck above it and compressing the soil around it at the same time. PolyLevel is waterproof, so it will never wash out, and it won't degrade over time due to temperature extremes. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Best of all, PolyLevel cures quickly, allowing your pool deck to be used normally the same day.

How long do concrete pool repairs take to complete?

Most concrete pool deck leveling and repair projects take our crews a single day to complete, and Polylevel cures quickly, allowing your concrete to be used normally just 15 minutes after installation. Alternate solutions like mudjacking often require more time and disruption, as well as longer cure times which could mean avoiding your pool for several days.

Concrete Porch Repair & Leveling

How do you level a sunken concrete porch?

At Sure-Dry, we use PolyLevel for concrete porch leveling because it's a fast and effective way to lift and stabilize sinking concrete. PolyLevel polyurethane foam is pumped beneath the concrete porch slabs through tiny ports about the size of a penny. Initially, PolyLevel flows like water, filling even the smallest cracks and crevices in the soil. It quickly expands and hardens, lifting the concrete slabs above it and compressing the soil around it at the same time. PolyLevel is waterproof, so it will never wash out, and it won't degrade over time due to temperature extremes. It's environmentally friendly, too, with no environmentally harmful chemical leaching. Best of all, PolyLevel cures quickly, allowing your porch to be used normally the same day.

How do you repair a cracking concrete porch?

After lifting and leveling your concrete porch with PolyLevel, our crews fill and seal any cracks as well as control joints. This prevents water infiltration through cracks and joints, which in turn helps prevent the soil below from softening and eroding over time. We use a high quality, silicone-based sealant called NexusPro. It's specially engineered to stand up to harsh weather conditions, and unlike traditional urethane sealants, it is UV-resistant to prevent drying, cracking, bubbling or yellowing.

How long do concrete porch repairs last?

It depends on the method of repair. Most of our concrete porch repair projects come with a five-year warranty and have been proven to last over 20 years. Concrete leveling with PolyLevel expanding foam not only raises concrete porch slabs, but also compacts the soil around it, creating a stable environment that will ensure that your porch remains level into the foreseeable future. Plus, after lifting and leveling your concrete with PolyLevel, we use a high quality, silicone-based concrete sealant on all cracks and control joints to prevent water infiltration, which adds another layer of protection to prevent the soil below from softening and eroding over time. NexusPro stands up to any weather conditions and is UV-resistant to prevent drying, cracking, bubbling or yellowing.

Is there ongoing maintenance for concrete porch repairs?

Sure-Dry does not provide regular maintenance on concrete repair services, but we do recommend that the homeowner take the following steps for to maintain and extend the life of all concrete surfaces:

  • Maintain pliable and intact sealant in joints and cracks of the concrete.
  • Keep downspouts connected, and ensure water flows away from your porch and other concrete surfaces.
  • Ensure sprinkler lines are properly maintained and not over saturating the area near concrete.

After you've had your concrete porch repaired, you may still notice your concrete shift upwards during the winter months due to heave from the frozen dirt below the concrete. This is normal, and usually the concrete will return to normal once the ground thaws.

How much does it cost to repair a concrete porch?

There are several factors that influence the cost for concrete porch repair, including the extent of the damage and the method of repair. When we visit your home for the first time, you can expect a thorough inspection and a thorough explanation of the solution we propose to repair your concrete porch and why. You'll receive a same-day, no obligation estimate for repair, which is calculated by our custom software to ensure a fair and accurate price for every homeowner. You'll also receive a copy of our warranty so you know what's covered and for how long.

Concrete Sealing

What types of concrete surfaces can be sealed?

Almost any concrete surface can be sealed, and any concrete that is exposed to wear and tear and natural elements will benefit from concrete sealing. Concrete sealing protects concrete surfaces from moisture, chemical elements and seasonal changes, which helps to prevent pitting, flaking and cracking.

What's the process like for sealing concrete?

If your concrete is in need of lifting, leveling or crack repair, we complete these repairs first. Then we apply SealantPro, which permanently bonds with the concrete and protects it from moisture, chemical elements and seasonal changes. It dries and cures quickly, allowing for regular use of your concrete driveway, sidewalk or patio within hours.

What materials do you use to seal concrete?

At Sure-Dry, we use SealantPro concrete sealant for concrete sealing projects. It permanently protects concrete with just one application, extending its life by 3-5 times. It's stain-resistant and UV-resistant, so it won't discolor over time.

What causes concrete to sink or crack?

Driveways, walkways and sidewalks are exposed to a lot of wear and tear. When the soil supporting it becomes weak or a void is formed, concrete slabs can crack and sink. There are many things that can create a void beneath a concrete slab, such as erosion from rainwater or gutter runoff, or a tree root that has rotted over time. Clogged gutters, downspouts that are not installed correctly, and poor yard drainage can make erosion worse. Dirt fill underneath the slab that has not been well compacted can also create voids beneath concrete.

How long does it take to seal concrete?

Most concrete sealing projects take our crews a single day to complete, and SealantPro dries and cures quickly, allowing your concrete to be used normally within hours.

What types of concrete unevenness could be signs of larger issues?

Uneven concrete is extremely common due to wear and tear and changing weather patterns which affect the soils below. In some cases, the damage is cosmetic only; in others it may pose a tripping hazard or trouble pulling into your garage. The most serious concrete leveling problems that we find are those that impact surrounding structures — in most cases, your home. A sinking concrete driveway near your garage can lead to foundation cracks and expensive damage over time.

Crawl Space Repair FAQ

Crawl Space Repair

How much does it cost to fix a crawl space?

There is no one size fits all approach. The solution to remove moisture from your crawl space needs to be designed specifically to address your issues and to accomplish your goals.

What is a crawl space?

A crawl space is an unoccupied, unfinished, narrow space within a building, between the ground and the first floor. The crawl space is so named because there is typically only enough room to crawl rather than stand.

Can you get rid of a crawl space?

There are ways to fill it in but it is not cost effective to do so. You can also turn it into a basement but it is a difficult, expensive process to do so.

How do you stop water intrusion in a crawl space?

Similar to a basement. An interior drainage system, sump pump, and crawl space encapsulation system is the best way to address.

How much does it cost to waterproof a crawl space?

There is no one size fits all approach. The solution to waterproof your crawl space needs to be designed specifically to address your issues and to accomplish your goals.

Dry Rot Damage Repair

How do you fix dry rot?
  • Removed Damaged Wood: All wood that shows decay or visible fungus should be removed.
  • Remove Materials Near Damage: Plaster, paneling, linings, and ceilings around the dry rot areas should also be removed.
  • Wire brush Affected Area: Using a wire brush, loose material is removed from all surfaces including metal, masonry, and pipes. Resulting dust and debris is removed as well.
  • Disinfect area: A disinfectant is applied to all wood, masonry, and exposed soil.
  • Rebuild: Substantially rot-damaged beams, joists, and posts are replaced with pressure-treated wood.
Can you repair rotting wood?

Likely any wood that has damage from dry rot needs to be replaced. In fact, there is up to a 75% loss in the toughness of the wood with just a 1% decrease in the weight of the wood.

How much does it cost to fix dry rot?

It really depends on the amount of the damage. But factoring in the deconstruction, the replacement of the damaged wood, clean-up of affected areas, and whether you do-it-yourself or hire professionals, the cost of repairing wood rot, can be significant.

What happens if dry rot is left untreated?

It can lead to future problems with dry rot if it is not treated properly. It will not get better on its own.

Can dry rot be stopped?

The short answer is, "Yes." But if you remove previously damaged wood and other materials, remove the source of moisture and humidity and treat the remaining wood with a chemical the hinders the growth of wood rot, you may stop the growth of further rot.

Will bleach kill dry rot?

Probably not. Wood damaged by wood rot is not salvageable and should be replaced as soon as possible to keep the rot from spreading.

Wood Damage Repair

How do you replace a rotten floor joist in a crawl space?

If your structural support beams are rotted, a sister beam of new wood may be installed along the old one to add structural strength. Be sure to remedy the source of wood and use treated wood to prevent a future incursion.

How much does it cost to replace floor joist in a crawl space?

A lot depends on whether you're hiring a professional or doing-it-yourself. It also depends on the length and width of the wood you're replacing and the difficulty of replacement — for example, do you have to tear up the floor to access.

What makes floor joists rot?

Wood rot is caused by a type of mold or fungal growth which eats away at your floor joists' strength and ultimately its load-bearing capabilities. The fungal growth that causes dry rot begins as a spore before it starts growing in high-humidity environments, such as the crawl space of your home.

Is fungus in a crawl space bad?

In a word, "Yes." Any kind of mold or fungus spores can compromise your respiratory health. Left untreated, it can develop into wood rot and weaken the structural integrity of the home and ultimately cost you thousands of dollars in repairs.

Should vents in a crawl space be open?

There are many opinions out there on the internet about opening them in the summer and closing them in the winter. Our opinion is simple and that is close them — all the time. Seal off your crawl space from the humidity and crawling things. We go a step further by saying you should encapsulate your crawl space, entirely.

How long does it take for wood to rot in a crawl space?

Mold can begin growing in the right conditions within 24-48 hours. And, there is up to a 75% loss in the toughness of the wood with just a 1% decrease in the weight of the wood. So, the short answer is "really quickly" if you don't take the appropriate action to remedy the situation.

Vapor Barrier

Is a vapor barrier necessary in a crawl space?

Moisture is the enemy of your home. It can cause tons of structural damage, mildew, and mold to appear no matter where the leak has been sprung if it's not treated. A vapor barrier helps protect against this.

How much does it cost to install a vapor barrier?

Cost varies. Contact us today for a free consultation and estimate!

What is the best vapor barrier for a crawl space?

Vapor barrier options vary and should be chosen based on home specifics, by a trusted expert.

Is 6-mil plastic good for crawl spaces?

That is dependent on your crawl space and should be determined based on your home's needs.

Should I put gravel in my crawl space?

No. Gravel can cause punctures inside your crawl space.

Should I put plastic down in my crawl space?

Every crawl space is different and requires different things. Let our experts provide the best options for you by contacting us today.

Thermal Insulation

What kind of insulation do you use in a crawl space?

The crawl space foam insulation materials we install are designed to work seamlessly with our crawl space encapsulation and drainage systems to ensure a dry, healthy, comfortable crawl space.

Should I insulate my crawl space ceiling?

Our experts look at a variety of factors to determine if, and how, to insulate your respective spaces.

What R-Value should I use for my crawl space?

The U.S. Department of Energy's recommendations vary depending on the climate in which your home resides.

What is the best way to insulate my crawl space?

The best methods takes into account many factors. To see which option is best for you, give us a call today to get a free inspection!

Can I use unfaced insulation in my crawl space?

The decision to use faced vs. unfaced insulation is best determined by one of our experts in a free assessment of your home's needs.

Dehumidifier

Do dehumidifiers work in crawl spaces?

Yes, they can and they do.

What is the best dehumidifier for a crawl space?

The SaniDry™ Sedona crawl space dehumidifier offers giant performance in a small package. It's the world's most efficient, high-performance dehumidifier, without a bulky heat exchange core. The Sedona easily fits in small crawl spaces, yet has a powerful blower to effectively dry large crawl spaces.

Why are crawl space dehumidifiers so expensive?

Call for a free quote to meet your needs and budget today!

How much does it cost to install a dehumidifier in a crawl space?

Price is dependent on a multitude of factors. Call us for a free consultation and assessment of your property today!

Is encapsulating your crawl space worth it?

Yes. Once in your crawl space, warm air condenses and leaves standing water before it works its way up and out of your home. Known as the stack effect, this process will worsen over time and create mold and wood rot in your crawl space while also hurting your energy efficiency.

Is crawl space encapsulation tax deductible?

It may be. Rebates, deductions, etc. are based on current government energy initiatives and vary based on date and location.

Structural Support Jacks

How do you support a floor joist in a crawl space?

We use the Supportworks SmartJack System, which is designed specifically for use as a supplemental support in a crawl space, to shore up sagging joists and beams and to be used in conjunction with the existing column.

How do you support a crawl space?

Each situation is different. Sure-Dry's crawl space specialists are trained to expertly diagnose crawl space problems. They use highly specialized equipment that allows them to develop a solution tailored to your home's unique needs.

How do you install a support beam in a crawl space?

We use the Supportworks SmartJack System, which is designed specifically for use as a supplemental support in a crawl space, to shore up sagging joists and beams and to be used in conjunction with the existing column.

How big of a jack do I need to lift my house?

The size of the jack depends on the size of home, extent of the issue, etc. One of our experts can assess your property and provide the best solution.

How much does jacking up a house cost?

Cost is determined by many different factors. Contact us today for your free estimate!

Will a 20-ton jack lift a house?

We do not recommend lifting a house on your own. A design specialist can assess and recommend the best options for all of your needs.

Winterization

Should I seal off my crawl space?

Yes, you should. All crawl spaces should be completely sealed and isolated from moisture in the air and from the ground.

Is it worth insulating my crawl space?

Yes. Insulating your crawl space in the long run will save money, be more efficient and provide a safer environment in your home.

Can you put a heater in your crawl space?

We offer a variety of options for heating and insulating your crawl space. An on-site assessment of your crawl space and the best solution for you can be provided by one of our experts.

Encapsulation

Is it good to encapsulate a crawl space?

The purpose of encapsulation is to reduce the moisture in your crawl space, reducing your risk of mold. It also makes for cleaner air in your crawl space, which you share air with.

How much does it cost to encapsulate a crawl space?

Price varies due to many factors. Please call us for the most accurate quote.

Does crawl space encapsulation increase home value?

Yes. Crawl space encapsulation can make your home more efficient for heating and cooling, therefore reducing energy costs among other benefits.

Does crawl space encapsulation stop radon?

An encapsulated crawl space provides protection against dangerous radon gas as it provides a barrier to prevent radon gas from accumulating in the crawl space.

Does cementing a crawl space reduce radon?

No. Concrete is porous, therefore it allows moisture to travel through. Crawl space encapsulation instead can reduce radon levels and prevent moisture damage.

Do crawl space ventilation fans work?

Yes. Products like our crawl space dehumidifier and ventilation fan will ensure that your home has clean, dry air, and help protect your crawl space from mold and other damage.

Looking for a price? Get a no cost, no obligation free estimate.

Service Map
Grey noise background texture

Proudly serving Central & Northeast Wisconsin - Green Bay, Oshkosh, Appleton, Wausau