Sure-Dry serving Kingsford, MI

A homeowner in Kingsford, MI, found themselves facing a common dilemma many property owners can relate to: pesky, dangerous cracks spreading through their garage concrete. Understanding the urgency, especially on a fixed income, they reached out to us at Sure-Dry, worried about the safety hazards these cracks presented and eager to find a cost-efficient but durable solution. They also wanted to proactively seal their sidewalk joints to stave off future problems, all without the expense and hassle of redoing their concrete. After contacting our Customer Care team, we promptly scheduled a visit by one of our System Design Specialists. Upon inspection, it was evident that the garage and the preventative maintenance on the sidewalk demanded precise, innovative solutions. We recommended PolyLevel for lifting and leveling the cracked concrete surfaces in the garage and NexusPro to seal the sidewalk joints, ensuring durability against future wear and tear. Our team of skilled installers got to work, injecting the PolyLevel underneath the garage's concrete slabs. This not just filled the voids that caused the uneven surfaces but also raised the concrete, closing the cracks and eliminating tripping hazards. Next, we applied NexusPro to the joints in the sidewalk, providing a long-lasting seal that would protect against the elements and prevent cracks from forming in the years to come. The result? The homeowner no longer worries about tripping over cracks in the garage. Moreover, confidence in the longevity of our solution without the financial burden of complete concrete replacement was restored. They were particularly impressed with how swiftly and cleanly the job was done, all while staying within their budget. For us at Sure-Dry, it’s another day, another satisfied client in Kingsford, MI— reinforcing our mission to deliver remarkable customer experiences.