Sure-Dry serving Gillett, WI

In the vibrant community of Neenah, WI, one homeowner faced a common but challenging issue: unlevel concrete. This problem not only affected the home's curb appeal but also presented potential safety risks. Recognizing the need for a reliable and lasting solution, they reached out to us, Sure-Dry, trusting us to deliver more than just a temporary fix.

When they first contacted our Customer Care Specialist, we knew this was an opportunity to showcase our commitment to excellence. We swiftly scheduled an inspection with one of our skilled System Design Specialists. Upon thorough examination, it was evident that uneven settling had compromised the integrity of several concrete slabs.

Our specialist designed a tailored solution involving our renowned PolyLevel and NexusPro systems. A dedicated foreman and his team arrived on site, fueled by a mission to restore the uniformity and safety of the concrete surfaces. They began by drilling pea-sized holes—a minimally invasive introduction for introducing our high-strength PolyLevel foam beneath the slabs. With attentive precision, the slabs were lifted and leveled. To crown the process, our team applied NexusPro Joint Sealant. This step safeguarded the concrete from water intrusion, future soil erosion, and the relentless freeze-thaw cycles typical in Wisconsin's climate.

The outcome reinforced the confidence the homeowner placed in us: a beautifully restored, durable, and safe concrete area that stood leveled with pride and resilience. At Sure-Dry, this wasn’t just about fixing concrete; it was about lifting spirits by providing steadfast security and aesthetic appeal, one home project at a time.

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In Gillett, a homeowner noticed that the first floor felt drafty and the house carried a persistent musty smell after wet weather. A quick inspection revealed exposed soil and high humidity in the crawl space—classic signs of ground vapor moving into the home.

Our team recommended CleanSpace® encapsulation to separate the house from the earth. We prepared the substrate, laid CleanSpace® across the crawl space floor, and ran the liner up the walls to create a sealed envelope. Support piers were wrapped, and all seams were carefully sealed; then the liner was mechanically fastened to keep it tight and secure. This continuous barrier helps keep moisture out of the structure and reduces the conditions that lead to odors and wood deterioration.

With the encapsulation complete, the crawl space holds a stable, dry environment. Floors feel warmer, the musty odor is gone, and the homeowner has long-term protection against moisture issues beneath the home.

In Gillett, a homeowner noticed their front walkway and portions of the driveway had sunk, leaving uneven edges and widening gaps. During rains, water slipped into the joints and collected near the garage door, and in winter the freeze–thaw cycle made the lifting and cracking worse. They wanted a solution that wouldn’t require tearing out and replacing the concrete.

Our crew recommended a two-part approach. First, we used PolyLevel®—a lightweight, high-density expanding foam—to stabilize loose soils, fill voids, and lift the slabs with precision. After mapping low spots and drilling small injection ports, we injected PolyLevel and monitored the lift with levels to restore proper drainage away from the home. Next, we addressed durability by sealing joints and cracks with NexusPro®, which stays flexible through temperature swings and resists UV breakdown. We installed backer where needed, applied NexusPro, and broadcast color-match sand to blend the repairs with the surrounding concrete.

By the end of the day, the slabs were level and the joints were sealed, improving safety, curb appeal, and long-term protection—without the cost and mess of replacement.

In Gillett, a homeowner noticed recurring puddles along the base of their basement walls whenever storms rolled through. Over time, boxes had to be moved off the floor, and the space took on a damp, musty smell. The biggest worry came during thunderstorms—if the power flickered, their old pump might not run when they needed it most.

Our crew designed a permanent fix that manages water at the right place and keeps it moving no matter the weather. We installed WaterGuard® along the interior perimeter to intercept groundwater at the cove joint before it reaches the floor surface, channeling it cleanly to the sump basin. To ensure pumping protection through outages and high-flow events, we added an UltraSump® battery backup system with high-capacity pumping, a sealed lid, and alarm notification for added safety.

With the new system in place, the basement remains clean, dry, and ready for storage or finishing—and the homeowner has confidence that storms and power outages won’t derail their peace of mind.

In Gillett, a homeowner reached out after seeing a basement wall develop a horizontal crack that gradually widened. During wet seasons, the wall bowed inward more noticeably, and small stair-step cracks appeared near the corners. The family was concerned about safety and wanted a solution that didn’t involve invasive excavation.

Our team recommended the PowerBrace™ Wall Repair System. After mapping the deflection and locating floor joists for proper load transfer, we set zinc-coated steel I-beams against the wall, anchored them at the slab, and attached top brackets to the floor system. This provided immediate stabilization without digging outside. The key advantage: the system’s adjustment capability—over time, the brackets can be tightened during service visits to help bring the wall closer to plumb.

Now the homeowner has a stabilized wall, reduced cracking, and a plan for gradual improvement—delivered with minimal disruption inside the home.