Customer service was great. However, can't recommend your company until I experience a major rain event and see your system preform.
Our question has not been answered as to why there is mold growing on the concrete patch material.
Also wondering how the water travels past the corners of the track system when the corners (joints) have not been sealed in any way? There are just raw edges where the water will go through.
Good at prepping (covered the floor) the area where they walked into the house. Good clean up which is not a given with many contractors.
From the very first phone call this entire process has been way above expectations; Vince H. was clear in explanation, options and patient in listening to our tales of basement woe. He remained in contact with us while we put off the start date to later this summer and quick to answer any question. Our basement has been wet with water coming thru the foundation for decades. The sump pumps normally handled it and once rainy season was gone so was the water problem. This year the water just sat there and clearly major work needed to be done. This last week Nacho and his crew of two other men came and worked not only quickly but diligently to dig up the perimeter, lay the repairs and cement over the area. The new walls make it a semi finished basement and the covering in the crawl space just is icing on the cake for us. We now await the dehumidifier to be delivered and installed. THis has been money well spent. What a focused, hard working crew of gentlemen you have and know they are exemplary under the leadership of Nacho. These 3 gentlemen deserve recognition for their team work, their attention to what they were doing and how much they got accomplished. THAT IS HARD WORK~! It was clear they took pride in what they were doing and wanted us satisfied as did Vince H. PLEASE recognize their hard and excellent work! They represent and make your company proud in every way.